Back

John Eagle Honda of Dallas

Dallas, TX

4.8
3,210 Reviews

5311 Lemmon Ave

Dallas, TX

75209

Directions

By Type

3,210 Reviews of John Eagle Honda of Dallas

September 01, 2025

Mark did such a great job helping me find exactly what I wanted within my price range! More

by savannahluttrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman, Luis Flores
Sep 02, 2025 -

John Eagle Honda of Dallas responded

Delivering a flawless experience is what we aim for, and it's rewarding to know that our team went the extra mile to ensure you found the right vehicle! Thanks for choosing John Eagle Honda of Dallas and for leaving a 5-star review!

August 28, 2025

Mark Shipman was patient and knowledgeable as this was my first time making such a purchase. He made the WHOLE car buying process smooth and even gave me insurance advice when he didn’t have to. He worked wi More

by Kiara Robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Patel, Mark Shipman
Aug 28, 2025 -

John Eagle Honda of Dallas responded

Hi Kiara, thank you for choosing John Eagle Honda of Dallas and for sharing your experience with Mark and Chuck. We're thrilled to know you love your new car. Enjoy the ride!

August 27, 2025

Got my dream car recently! Elsa was very easygoing and super helpful throughout the entire process. She will definitely be my go to person moving forward. More

by saraalvarado
Recommend Dealer
Yes
Employees Worked With
Elsa Alvarado
Sep 05, 2025 -

John Eagle Honda of Dallas responded

Congratulations on your dream car! Elsa and our John Eagle Honda of Dallas team will be thrilled to know that you had a 5-star car-buying experience with us. We appreciate your kind review and look forward to seeing you again soon. Safe travels ahead and enjoy your new ride!

August 27, 2025

This was my first time buying a car on my own. I was nervous, but was very impressed with Eric. He was kind and not pushy which I appreciated. I did leave that day without making a deal, but he wa More

by Christiana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 27, 2025 -

John Eagle Honda of Dallas responded

Hello Christiana! Thank you so much for sharing your experience and for trusting us with your very first car purchase! We’re thrilled to hear that Eric made you feel comfortable, supported, and never pressured throughout the process. Buying a car on your own for the first time can feel overwhelming, and we’re glad Eric’s approach helped make it a smooth and positive experience. We truly appreciate your recommendation and look forward to being here for you whenever you need us in the future. Enjoy your new car, and thank you again for choosing us!

August 26, 2025

The service was really poor, one approached me when i arrived and my car was not wash and i asked for it! More

by barbara cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
He didnt even ask for my name
Aug 27, 2025 -

John Eagle Honda of Dallas responded

Hello Barbara, I'm sorry to hear about your experience. We strive for excellent service and I'm sorry that the car wash was missed this time around. Please reach out if you have any other concerns or would like to speak further about your experience. Thank you, Marcus Yates - Service Manager - marcusyates@lithia.com

August 21, 2025

Amazing and fast service. Joel from the service department is always very helpful and professional. More

by bramos87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
Aug 21, 2025 -

John Eagle Honda of Dallas responded

That's great to hear your service experience was satisfactory! Thanks for bringing your car into John Eagle Honda of Dallas for your maintenance needs! Come back and see us again soon!

August 19, 2025

Emory was quick and courteous to help me with my issues! I’d happily return to the dealership for their fair price and service. More

by sangmlee321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emory
Aug 19, 2025 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with Emory and our team! We look forward to your next visit here at John Eagle Honda of Dallas.

August 19, 2025

I've been a customer of John Eagle Honda for 7 years now, and it's been a great experience in every department that I have worked with. I just purchased my second vehicle from them, and this time the experi More

by simon.decastro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Kerns
Aug 20, 2025 -

John Eagle Honda of Dallas responded

Thank you for being a loyal John Eagle Honda customer over the past 7 years! We’re so grateful for your continued trust and thrilled to hear that your second purchase with us was an even better experience. Edgar will be delighted to know his attentiveness, professionalism, and customer care made such a positive impact. We truly appreciate your kind words and look forward to serving you for many more years to come!

August 19, 2025

I had the most unpleasant experience with John Eagle Honda. I went in with the intention of purchasing a vehicle and I explained my situation to the finance manager. He advised to take care of personal More

by Dolores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't recall the sales person's name that assisted Preston during his absence. , Preston Seaton
Aug 19, 2025 -

John Eagle Honda of Dallas responded

Hello Dolores, I'm truly sorry to hear about your experience. It's concerning that you encountered these issues and felt the way you did during your visit. We would appreciate the opportunity to discuss this further with you for training purposes and ensure a better experience in the future. Please feel free to reach out at your convenience. Thank you, Vartan Mikhitarov vartanmikhitarov@lithia.com New Vehicle Sales Manager

August 16, 2025

Greg Fine was very helpful and I will request to use him again on my next visit. More

by jerry.lanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine 5 stars
Aug 18, 2025 -

John Eagle Honda of Dallas responded

It's a pleasure to provide top-notch service to our valued customers! We're pleased to hear that Greg provided such a wonderful experience for you here. Take care until next time!