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John Eagle Honda of Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
3,112 Reviews
John Eagle Honda in Dallas, Texas has the Honda you have been searching for at a price you can afford. When it comes down to reliability, you can’t go wrong with a brand new Honda. With a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive certifications, John Eagle Honda is your Dallas and Fort Worth Honda dealer offering huge savings in price and financing. Our mission is to make every customer a Honda customer for life by consistently providing world class service, superb customer care, competitive prices, and a staff that provides a wonderful experience when purchasing a car. Visit us today and take a test drive in your dream Honda or give us a call at 888.343.7677 to find out more about our New Car, Used Car, Service and parts Specials and Incentives. We are located in Dallas, which is a short drive from Irving, Plano, Garland, Richardson, Addison, Carrollton, Farmers Branch, Coppell, Irving, Grand Prairie and Duncanville.
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5311 Lemmon Ave

Dallas, TX

75209

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Showing 3,112 reviews

January 05, 2023

Very courteous to the customers, a unique way to keep the customer informed about the status of the service being done to the car. More

by tuck4219
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez, Fernando Marquez
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Jan 06, 2023 -

John Eagle Honda of Dallas responded

We're very glad to hear you enjoyed your recent service visit. Thank you for choosing John Eagle Honda of Dallas! We can't wait to serve you again.

January 05, 2023

Terrible service, terrible communication. Jose/Josue and Wes Gerhardt. Jose/Josue Sold me a car that they had not even paid off and called me back to return it a week later, mind you I was o More

by FUJEH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JP Kinman, Josue Saucedo, Wes Gerhardt
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Jan 06, 2023 -

John Eagle Honda of Dallas responded

Hi, We regret to hear about the details of your recent experience. We understand your frustration and would like to help. We would like the opportunity to look into this further, please contact me at your earliest convenience. Marcus Yates myates@eaglehonda.com Customer Relations Manager

January 05, 2023

Great Team. They walked me through my vehicle and what maintenance was needed to keep it running smoothly. More

by chrism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault
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Jan 06, 2023 -

John Eagle Honda of Dallas responded

Our team is dedicated to serving our customers well, and we are happy to hear you experienced great service! We look forward to serving you again down the road.

January 05, 2023

We had a hiccup in the beginning and it was fixed and everything was great in the end. More

by Anita3d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vartan Mikhitarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Warner-sales and Janet in finance, JP Kinman
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Jan 06, 2023 -

John Eagle Honda of Dallas responded

Hi there, Thank you for your honest feedback. We are happy to hear everything worked out. We hope you come back and visit us again.

January 04, 2023

Both Zach and Chris did a great job for me and my wife. I’ve never felt high pressured at all and they both worked great with us. I would recommend Eagle to my friends and family. More

by aropars337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Altasn, Chris, Josue Saucedo
Report | Print
Jan 05, 2023 -

John Eagle Honda of Dallas responded

Congrats on your new car! We are glad to hear your car-buying experience was a smooth one. We hope to serve you again at John Eagle Honda of Dallas.

January 03, 2023

It was a pleasure working with Mark. He made the transaction easy, quick, and worked with me on pricing to accommodate my budget, 10/10 service! More

by Cole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

John Eagle Honda of Dallas responded

Hi Cole, Congratulations on your new car! We are glad to hear Mark took excellent care of you during the car-buying process. We hope to serve you again at John Eagle Honda of Dallas.

January 03, 2023

This was our second time in 2022 to work with Chandler and Vartan (sp). They both made the process easy and were concerned with our satisfaction from start to finish. They did not rush our decision, nor d More

by JimPoston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Manley & Vertan
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Jan 04, 2023 -

John Eagle Honda of Dallas responded

Hello Jim, Thank you for your kind words regarding Chandler, Vartan, and our John Eagle Honda of Dallas team. We are thrilled to hear you enjoy your new vehicle and are satisfied with the buying experience you had. We hope to serve you again in the future.

January 02, 2023

My team was very professoonal but did not eliminate the rattling noise. It sounds like something is loose More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Marquez
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Jan 02, 2023 -

GS responded

my team was very professional and speedy service. However did not eliminate the noise right side of car, driver side. The other issue was the tires and it was taken care of and a oil change. I submitted my online schedule service request December 23rd.

Jan 05, 2023 -

John Eagle Honda of Dallas responded

Hello GS, While we are glad to hear you received professional service from our team, we can't help but apologize to hear you are still hearing a rattling noise. We would be more than happy to help. Please contact me at your soonest availability. Thank you for bringing this to our attention. Marcus Yates myates@eaglehonda.com Customer Relations Manager

December 31, 2022

Amazing customer service fast and easy process 10/10 would definitely recommend to anyone looking to purchase a new car. More

by Marc rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vartan Mikhitarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Altaan,Chris, Josue Saucedo
Report | Print
Jan 03, 2023 -

John Eagle Honda of Dallas responded

Hi Marc, We're so glad to hear you received 10/10 service from our team! Thank you for choosing John Eagle Honda of Dallas. We can't wait to serve you again one day.

December 31, 2022

Excellent Experience ! !! 5th HONDA ODYSSEY purchased from John Eagle. Same quality shopping experience from old ownership to current ownership More

by sunnylanddallas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vartan Mikhitarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ackels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet Vanover, JP Kinman
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Jan 03, 2023 -

John Eagle Honda of Dallas responded

Hi there, Congratulations on your fifth Honda Odyssey from John Eagle Honda of Dallas! We truly value your business. We hope to serve you again in the future.

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