John Eagle Honda of Dallas

Exceptional Buying Experience Every part of the car buying process was a pleasurable and relaxing experience. There was absolutely no high pressure in the selling process. I decide Every part of the car buying process was a pleasurable and relaxing experience. There was absolutely no high pressure in the selling process. I decided to order the 2018 Honda Odyssey Touring Elite. Max Mediz, the Sales Manager, and John Ingram, the Managing Partner, kept me informed as to the production schedule and the arrival date in Dallas. When the time came to take delivery of the car they were respectful of specific time restraints that I had that day and were considerate of my time. While waiting for the finance manager, Miguel Ibanez, to get through with another customer, Glen Mowdy, my sales associate, gave me a brief overview of some of the new features on the 2018 Odyssey since I was already familiar with many from my previously purchased 2005, 2008, and 2011 Odysseys from John Eagle Honda. Miguel, the finance man, went through all of the paperwork and satisfactorily answered any of my questions. After completing the paperwork Glen took time to show me all of the gizmos and gadgets that came loaded on the 2018 Touring Elite. I own a medium to high end retail outdoor furniture store. The quality of service that I received at John Eagle Honda was equal to the high levels that I set as our benchmark in exceeding our customers experience at every level of their shopping experience. David More

Feels like Family I have bought and leased from this dealership for over 10 years and I keep coming back because they treat me like an important person and listen to my I have bought and leased from this dealership for over 10 years and I keep coming back because they treat me like an important person and listen to my needs. I continue to use the service department and feel safe with their work. They value my time and repeated business. That's hard to find these days! More

Excellent Sales and Service Excellent sales (2016 Honda Accord) and the routine services since. We were met at the door by the sales manager in 2016 for our appointment to look Excellent sales (2016 Honda Accord) and the routine services since. We were met at the door by the sales manager in 2016 for our appointment to look at cars. He assigned us to work with another salesperson (Cory Williams). We have also worked with Kevin Tran in the service department for our routine services. More

Service Dept Paolo Tang and his staff always take excellent care of my car. I appreciate his professionalism, courtesy and honesty. I will always be a John Eagle Paolo Tang and his staff always take excellent care of my car. I appreciate his professionalism, courtesy and honesty. I will always be a John Eagle customer because he is there. More

very caring the service people are very prompt and eager to help. they know how valuable your time is and is willing to work with you to get you in and out and on the service people are very prompt and eager to help. they know how valuable your time is and is willing to work with you to get you in and out and on your way. More

24K Wrap-Up In a nutshell: Dashboard wrench icon on, quick in and out, DONE! Overall pleasant express service experience (24K maintenance). Uy promptly met me aft In a nutshell: Dashboard wrench icon on, quick in and out, DONE! Overall pleasant express service experience (24K maintenance). Uy promptly met me after driving in, processed my work order with a ballpark estimate of time and cost, and I sat down to a waiting area stocked with pastries and drinks . Email notification to my phone when ready – no surprises and even ahead of schedule! – and I was able to pay online. My car was washed, vacuumed, and ready to drive off within two minutes of my finishing up with Uy at his service desk. Very satisfied, just as I was on my last visit with express service manager Paolo Tang! More

Scheduled maintenance. It was fast and easy. Dropped off, had breakfast and came back and it was ready! John Eagle Honda always makes it easy and convenient. It was fast and easy. Dropped off, had breakfast and came back and it was ready! John Eagle Honda always makes it easy and convenient. More

Great Experience Great Service Great Deal Stellar customer service by Reatha Robinson in Sales, Jonathan Villarreal in Finance, Stephen in Service, Anthony Hickman & everyone I encountered. Yo Stellar customer service by Reatha Robinson in Sales, Jonathan Villarreal in Finance, Stephen in Service, Anthony Hickman & everyone I encountered. You're treated with a high level of attentiveness & amazing customer service from the moment you walk in to the dealership. I send my family & friends here. More

Welcome to John Eagle Honda Great dealership atmosphere. Helpful and welcoming staff made our visit a pleasant experience. John Moran reviewed the vehicle choices we were interes Great dealership atmosphere. Helpful and welcoming staff made our visit a pleasant experience. John Moran reviewed the vehicle choices we were interested in which helped us narrow down what models we really wanted to look at. More

Great experience We experienced awesome customer service that will have us coming back in the future. The new car buying experience without all the typical high pressu We experienced awesome customer service that will have us coming back in the future. The new car buying experience without all the typical high pressure salesman that you see everywhere else. More