
John Eagle Honda of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Wayne was a pleasure to work with. He has great knowledge of all the cars and features and worked with us to get the right deal. He was never pushy and made sure we were comfortable and well informed. After of all the cars and features and worked with us to get the right deal. He was never pushy and made sure we were comfortable and well informed. After the sale he went above and beyond to ensure everything was perfect when we took delivery of the vehicle. More
My experience was amazing!! Maribel helped out with everything and anything for the process. I'm very happy with my purchase! Will recommend to friends! everything and anything for the process. I'm very happy with my purchase! Will recommend to friends! More
Great car buying experience. I worked with Mark, Lawrence and Dwain for a no-pressure, efficient, educational, and overall excellent experience buying a new Honda. Each of them ma I worked with Mark, Lawrence and Dwain for a no-pressure, efficient, educational, and overall excellent experience buying a new Honda. Each of them made me feel like I was the most important customer they had, and they exceeded my expectations as a new John Eagle customer. I look forward to working with them again for future car purchases. Thank you so much for your help gentlemen. More
I had a wonderful experience at John Eagle finding a new car to lease. Ashton was very helpful and all staff were friendly! They made the car buying experience a lot more enjoyable with their friendly demea car to lease. Ashton was very helpful and all staff were friendly! They made the car buying experience a lot more enjoyable with their friendly demeanor and obvious enthusiasm! More
Friendly, Quick & Clear Communication, Professional The people at this dealership are very friendly, polite, and courteous. I scheduled a test drive with Jack Averitt on my first visit. He was friendly The people at this dealership are very friendly, polite, and courteous. I scheduled a test drive with Jack Averitt on my first visit. He was friendly and very knowledgeable about the vehicle. After the test drive, he wasn’t pushy. I gave him specific information about the vehicle I was looking for. He said he would let me know. He promptly responded via email. I went back several days later to see the vehicle and decided to purchase. Dwain Davis helped me with financing. He was also very courteous, friendly, and professional. He also responded to my questions and concerns promptly. The process was quick and painless. More
Wayne was professional, courteous and always made sure our questions were answered. One of the main mannerisms that we appreciated is that he was not pushy or tried to steer us on another direction towar our questions were answered. One of the main mannerisms that we appreciated is that he was not pushy or tried to steer us on another direction towards different vehicle we did not want to purchase. He understood our desires to buy a certain type of vehicle, and ensured that we were taken care of in a prompt manner. We intend to purchase a truck in the near future, and we have let both him and the manager Frank know that we will contact Wayne prior to buying a vehicle. More
Wonderfully quick process start to finish and no pushy sales I emailed multiple dealerships looking for a specific model/trim/options ready to purchase and just wanted to know the best out the door price. Sam pr I emailed multiple dealerships looking for a specific model/trim/options ready to purchase and just wanted to know the best out the door price. Sam promptly responded with just the facts. Scheduled a visit to look at the car and within 90 minutes we completed a short test drive and finalized the purchase. Sometimes less is more and Sam made it happen! Ann was a great helper as well and kept things moving forward. Finalized everything with Ron - presented all the extras but wasn't pushy at all as we've experienced when purchasing our prior Honda elsewhere. A+ teamwork More
The ONLY reason I’m not giving them 1 Star, is because of Patricia and Craig. We went to John Eagle Honda Used Cars on December 24th, to look at a Honda Pilot we saw online. When we arrived, our salesperson Patricia and Craig. We went to John Eagle Honda Used Cars on December 24th, to look at a Honda Pilot we saw online. When we arrived, our salesperson was unavailable, so we had to deal with Albert Sanders. His attitude is very unprofessional, condescending and off- putting. When we sat down with him, we chatted for a second, then he excused himself to check on the vehicle we had inquired about, but not before turning his Maze Christmas music on his computer WAAAY up! When he got back, he was saying some mumbo jumbo about how the vehicle was priced too low and how it makes them look desperate for sales, etc. I told him that whatever the price is online, is what we expected to get. He said, “not necessarily”. He left to look for the vehicle on the tiny lot, came back in the building, didn’t say anything to us, went back out then came back into his office to tell us that the car was blocked in, and the car that was blocking it, had a dead battery. He offered to show us a similar model, but we asked to see the one we were planning on purchasing. He said, “time out (using the time-out hand gesture🙄) time out. What exactly is it y’all want to do?” We said that the car is just blocked in. We don’t need to look at another of the same style. He paused a minute and said “ok”. We head out, and he pointed (didn’t walk us to it) us in the direction of the vehicle. I asked him to get the key and he “obliged”. We didn’t see him again, until we were about to leave. When I got to the vehicle, it was NOT blocked in! So he lied! The battery was, in fact, dead, but it was not blocked by any other vehicle. Why lie? At that time, Craig Lilly (the assistant manager) came out and apologized to us, showed us the vehicle and chatted with us about what was going on with it. We told him of our dissatisfaction with Albert and that we didn’t want to deal with him ever again! Since the lot was about to close, at that point, we told Craig we’d be back after Christmas. If it had not been for Craig and Patricia, we would have never stepped foot back on that lot. We ultimately didn’t purchase, although we already had our financing, because they weren’t willing to budge on the price even though the vehicle has been on the lot for 2 months. We bid them ado, drove right to Burleson Honda, and purchased the same one (with 2,000 more miles) with no haggling. They accepted our offer, we signed the papers and were on our way. More
The people at this dealership were nice and friendly to us from the start and they help us through the process of getting our car I will like to thank personally Deepak Khanna who was very helpful to us. us from the start and they help us through the process of getting our car I will like to thank personally Deepak Khanna who was very helpful to us. More
Great experience, great value! We had a great experience with Al, Lawrence, and Ron. We came in to consider upgrading our 2011 Odyssey to a 2020 model. We were quickly offered fair We had a great experience with Al, Lawrence, and Ron. We came in to consider upgrading our 2011 Odyssey to a 2020 model. We were quickly offered fair value for our trade-in, and a competitive price for a new 2020 Odyssey. We were in and out with a new minivan in under three hours! More