John Eagle Honda of Dallas

Great CPO Buying Experience I knew exactly the car I wanted before I went in, from looking at their website. I spoke with someone on the phone, so they were expecting me. We imme I knew exactly the car I wanted before I went in, from looking at their website. I spoke with someone on the phone, so they were expecting me. We immediately went out to the car and I drove it around a couple blocks. Tested all the bells and whistles (backup and side view cameras, sunroof, ac, etc.) and decided to buy it. Gary was great, made everything easy for me. I noticed the Carfax showed a minor accident so we went back out to the car and discovered a cracked taillight. They replaced it on the spot! Can't ask for better service than that! More

Best Service in the Metroplex! I love this place! Clay is by far the best service writer I've dealt with since I started bringing my car there. He's professional, honest and custome I love this place! Clay is by far the best service writer I've dealt with since I started bringing my car there. He's professional, honest and customer oriented. He's the reason I continue to come back to John Eagle Honda Dallas and not go to another Honda dealership in the metroplex! More

Service Center Customer Service John Eagle Honda has provided excellent customer service to me by the sales and service department. John Eagle Honda was recommended to me by my form John Eagle Honda has provided excellent customer service to me by the sales and service department. John Eagle Honda was recommended to me by my former dealership in another city and I am very pleased with my overall treatment that I have received. More

New Car Purchase - Great Experience My new car sales team made this purchase a wonderful and delightful experience. I recieved a great deal, the entire team was friendly, very helpfu My new car sales team made this purchase a wonderful and delightful experience. I recieved a great deal, the entire team was friendly, very helpful and made me feel like part of the John Eagle family. More

Buying my first car! Greg was awesome with helping out throughout the buying process!! Being a first time car buyer was really overwhelming but he was so helpful! I receiv Greg was awesome with helping out throughout the buying process!! Being a first time car buyer was really overwhelming but he was so helpful! I received a really great deal and I would definitely recommend this dealership! More

Service Review The service adviser was very nice told me what it was going to cost me before I was going to have my car serviced. Told me how long it was going to ta The service adviser was very nice told me what it was going to cost me before I was going to have my car serviced. Told me how long it was going to take, I like that service is at the dealership. It makes it more personal. More

Wonderful! The service was fabulous! Jacob Hernandez, my service advisor, did a fabulous job keeping me up to date about was happening to my car. He also helpe The service was fabulous! Jacob Hernandez, my service advisor, did a fabulous job keeping me up to date about was happening to my car. He also helped me to get the 2019 map update, which I really appreciated! The person doing the actual work did his job really good because I could immediately tell a difference when I left the service center! More

Great car buying experience! We are the proud owners of a new Pilot. Our salesperson was incredibly knowledgeable about the features and took the time to get us what we wanted. We are the proud owners of a new Pilot. Our salesperson was incredibly knowledgeable about the features and took the time to get us what we wanted. The financing experience was the easiest we have ever had at a dealership. Thank you for the top-notch service! More

Wonderful car buying service We drove 3 hours to this dealership to buy a new Odyssey. I discussed the purchase over the phone with Mark Shipman before making the trip, and when We drove 3 hours to this dealership to buy a new Odyssey. I discussed the purchase over the phone with Mark Shipman before making the trip, and when we arrived Mark was waiting for us and had the car all ready to go. Mark and the dealership were true to their word, and we had a great purchasing experience. More

Predatory sales, terrible process They intentionally drew sales out over more than 3 hours to wear me down to accept a price significantly above what I stated was my maximum. Used a va They intentionally drew sales out over more than 3 hours to wear me down to accept a price significantly above what I stated was my maximum. Used a variety of manipulative tactics beyond the drawn out process, using vague payment ranges then billing at the highest end, constantly going back and forth to the manager’s office, and then rush you through the fine print of their predatory sales practices and out the door with the building already lights off and locked up as I’m moving my belongings from my old to new car. Tell them about my concerns and they tell me to come in at a certain time—so leave work early and go out of my way to try to resolve things and they inform me even though I came in when they told me to, they can’t do anything for me because the service department is closed (despite only one of my issues being service-related). So almost a week from purchase I still have display stickers and dirt covering my “new” car over a week after the purchase. More