John Eagle Honda of Dallas

Edgar was really great. Friendly and efficient. My only issue is that I had an Appointment at 11 AM for a battery change. When I arrived I was told that I might have to wait up to 2 to 2 1/2 hours because issue is that I had an Appointment at 11 AM for a battery change. When I arrived I was told that I might have to wait up to 2 to 2 1/2 hours because they were really busy. What is the point of making an appointment if you can’t honor the appointment? When I told Edgar that I had an appointment he did do his best to make the wait time is short as possible. I don’t blame Edgar at all he was very nice and efficient and did the best he could. Ps. What made it worse was that I made the appointment at 10:30 AM which was 1/2 hour before the scheduled time. If the service department was really busy they should’ve known at that point. More

What a company, you talk about a company who's there for you Let me tell you its really a great day in Dallas to have John Eagle on your side. They really know how to treat a guy. Earlier this week I was online Let me tell you its really a great day in Dallas to have John Eagle on your side. They really know how to treat a guy. Earlier this week I was online car shopping , You know since the COVID19, Some caring Dealerships offer you the chance of getting approved before you get there so you have no problems-- get you car all safe -- and your off and your way home..!st Lie- I was totally upfront and told them my credit score over the phone. I was told to come in'and we could go from there. I said OK when I get there my 1st questions is if he can make a Deal in 2 hours would i accept it,, I said yes --then it was on my sale rep goes into the Hack room-- or the negotiators room where he a four suits Laugh and hackle about me and then one comes out and he makes a point to say hello as he walks by.one by one they fall out the room everyone one of them came by me and says hello .. Guess they had a guilty conscience or something.So Previously I told my "DEALER" and I say that loosely that I had no money down and a bad credit score but my Dealer is on it and working hard for me.I tell him how much i could afford to to pay..So he then tells me my price range to go for while he shows me a beautiful NISSAN Altima ---- now the guy tells me if i get a 10000 dollar car my payments would be $150 to $200 AND FOR EVERY $1000 i SHOULD INCREASE MY MONTHLY` NOTE BY $50.. Now the car they want to put me in is $17000 ,, that is a little higher than i hoped to pay,,, after all is said Im on my way out the door as i was scrolling along the beaten path through the car lot i see it. A HONDA FIT, (in my price range ) with out a deposit .. i CALL BACK INTO THE DEALERSHIP--on my phone ,,Talk to Noland he was my personal representative where he says he does not think they could finance that car but he would get on it and let me know. Well a day passes and I so surprised Noland says they can finance the "FIT" a $4995 dollar car according to their sticker..... Noland the says hes going to work out the deals And call me back... % min later Nolands MANAGER returns the call ,, I wish I could let you listen to it cause its classic . Mr KING , we got you all taken care of and only deal is we cant do a $500 dollar deposit its going to have to be $600,, and we finance the rest $259.00 FOR 57 MONTHS..........wtfij...oh that means (WHAT THE FEAR IN JESUS... ) ...you mean to tell me the little bitty "FIT" $4995 dollars is costing me about $15000 dollars ... and i have to give you $600 on top of it.....Boy, JOHN EAGLE thank you for helping me through this pandemic .... I think i got the John Eagle Virus now ,,,,with prices like that who needs the Corona virus. A REAL BAIT A SALE TECHNIQUE. More

John Eagle Honda has a great team! They went above and beyond to assist me. Awesome experience! I look forward to working with them again. beyond to assist me. Awesome experience! I look forward to working with them again. More

Great visit! I appreciated all the help and the timely manner in which my car was serviced. Thank you John Eagle! Keep up the great work. manner in which my car was serviced. Thank you John Eagle! Keep up the great work. More

This was my first sole purchase of a vehicle; Ann Stone did a great job walking me through the process, letting me test drive and offering financing options. did a great job walking me through the process, letting me test drive and offering financing options. More

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Edgar was really helpful and kept me informed of the service throughout the day! He made sure I was aware of the diagnostics on my car! service throughout the day! He made sure I was aware of the diagnostics on my car! More

The service on my car was excellent I enjoyed everything about the dealership except for the manager Genie, she was too overbearing and pushy, she kept on trying to make me test drive a I enjoyed everything about the dealership except for the manager Genie, she was too overbearing and pushy, she kept on trying to make me test drive a car and purchase a car. I DIDN'T LIKE IT AT ALL. This is something ya'll need to talk to Genie about in order to improve your customer service.. I would forewarn my friends about her!!!!!! More

Thank you so much for all of your help. We never thought that buying a car was this easy but you guys for sure made it worth our time. This was something we dreaded but ended up getting exactly what we want that buying a car was this easy but you guys for sure made it worth our time. This was something we dreaded but ended up getting exactly what we wanted. Thank you! More

Great Experience!!!! They were fast, accurate, good price and great client attention. Thanks Maribel for your GREAT attention and help in all the details! We are so happy! They were fast, accurate, good price and great client attention. Thanks Maribel for your GREAT attention and help in all the details! We are so happy! More