John Eagle Honda of Dallas

Absolute Rock Stars! I must say, I was skeptical... after wasting time with unhelpful dealerships; I decided to give it one last go. Stopped by on a whim; they were closed I must say, I was skeptical... after wasting time with unhelpful dealerships; I decided to give it one last go. Stopped by on a whim; they were closed however Lacy listened to me rant and asked when I could come back. After a couple of communication exchanges; he put me in the hands of a true gem; Ms. Reatha. She and her team worked their magic, got me out of crazy negative equity and into a new CRV! Much more than I expected!!! They all have been nothing but wonderful!! They truly welcomed me in and went above and beyond... I have told everyone about my great experience. They have definitely earned my loyalty and created a new customer for life! Thank you all!!!! More

New Car Sale Reatha Robinson has been our Salesperson for over 30 yrs. She has sold cars to my sisters - Both of them, two Nieces, and a Brother-in-law. She has Reatha Robinson has been our Salesperson for over 30 yrs. She has sold cars to my sisters - Both of them, two Nieces, and a Brother-in-law. She has outstanding skills. Lawrence recently assisted Reatha and he is great, too! She is a great teacher. My overall experience is one that I can recommend a friend. More

Knowledgeable, helpful, courteous and kind. Extremely pleased with our experience with John Eagle Express Service. In addition to the Oil Change and A1 service, a recall of which we were unaware was addr pleased with our experience with John Eagle Express Service. In addition to the Oil Change and A1 service, a recall of which we were unaware was addressed. Thank you Stephen and John Eagle! More

I would like to to share my buying experience, Mrs Chasidy assisted me with my purchase of my new but used car she was patient with me and was very professional also she provided options guide me thro Chasidy assisted me with my purchase of my new but used car she was patient with me and was very professional also she provided options guide me through the begging of my process to the end and was very satisfied with her I purchased it on 10/21/19 thank you... More

Reatha and Lawrence are the best! My family has been buying/leasing vehicles for over 10 years ....we have a big family :) We always come back to John Eagle not only because of the g My family has been buying/leasing vehicles for over 10 years ....we have a big family :) We always come back to John Eagle not only because of the great customer service shown by all employees there, but especially because of Reatha Robinson, and as of late - Lawrence Curry. They are truly invaluable team members at John Eagle. Reatha is my favorite person to work with. I trust her completely and she's got a great personality and fun to be around. She makes the car buying experience more fun and less stressful, as it often can be. Even when I was living in Austin, I came to Dallas to lease my first car from John Eagle because that's how much I trust everyone there. I can't say thank you enough to all they have done for me and my family....and I love my new CRV!!!! More

I purchased my second Honda from John Eagle (Reatha Robinson) she’s a great knowledgeable salesperson and always professional. On top of her professionalism she provided great customer service by surpr Robinson) she’s a great knowledgeable salesperson and always professional. On top of her professionalism she provided great customer service by surprising my wife with the delivery of her new accord. Thanks Reatha! More

Fixed the problem before diagnostics! I had a “whistling” sound in the vent area whenever I used the AC/heater. So, I decided to take it in and the Rep Edgar Juarez made a test drive with I had a “whistling” sound in the vent area whenever I used the AC/heater. So, I decided to take it in and the Rep Edgar Juarez made a test drive with me to duplicate the sound. He couldn’t hear what I was hearing but as he adjusted the temperature at different settings, he was able to hear what I was hearing in a louder version. He made a recommendation of checking the cabin filter in hopes that it probably wasn’t installed correctly at the time of service. Edgar Juarez checked out the cabin filter and looked for any signs. Well, it turns out that it wasn’t the filter but the clip to hold it in place was the culprit because it was loose. We test drove it and tried different settings again and it’s noise free! Plus it was free...he was able to save me the diagnostic test and time. Thank you Mr. Juarez for going above and beyond your duties to take the time to sincerely listen to my concern even when you didn’t hear it at first. You didn’t give up! I appreciate the excellent customer service. More

Greg is a TRUE Asset I was not planning to buy a car from John Eagle... set on buying a car that they didn’t have on their team. Greg didn’t just let me walk out, but acce I was not planning to buy a car from John Eagle... set on buying a car that they didn’t have on their team. Greg didn’t just let me walk out, but accessed my needs and found a car that exceeded my needs within the budget I required! That’s true customer service, not just walking through the motions! More

Pricing could be better The employees are always friendly and provide clear information. I’ve been bringing my vehicle since I bought it 2 years ago and they always do a good The employees are always friendly and provide clear information. I’ve been bringing my vehicle since I bought it 2 years ago and they always do a good job. The only comment I have is that prices could be better but they also provide services you don’t usually get at other places. More

Trading in 2017 for 2019 Honda Accord Reatha greeted me as soon as I parked and got out of my car! I have been purchasing cars from John Eagle since 2005 and she has always been so nice, h Reatha greeted me as soon as I parked and got out of my car! I have been purchasing cars from John Eagle since 2005 and she has always been so nice, helpful, and courteous! Everyone that I have encountered has been so helpful and nice. Thanks so much Reatha, for being the most awesome, caring, and kindest salesperson!! You rock!!!! I will always be a loyal customer!! More