John Eagle Honda of Dallas

Quit and pleasant service I dealt with Jordan Hernandez and he was very professional. I knew what was going to be done and the price. The service was done and I picked up my I dealt with Jordan Hernandez and he was very professional. I knew what was going to be done and the price. The service was done and I picked up my vehicle and it was ready to go. More

Courteous and transparent at a reasonable price. Facility was conducive to working remotely. Comfortable seating and quiet environment. Drinking latte was tricky while wearing mask! was conducive to working remotely. Comfortable seating and quiet environment. Drinking latte was tricky while wearing mask! More

Professional,Friendly ,Helpful&Excellent Customer Service!! Thanks to Mark Shipman and Mr.JP Kinman !!!!I've got my new Honda Civic 2020 and thanks to Mark Shipman who was very helpful, professional, friendly a Thanks to Mark Shipman and Mr.JP Kinman !!!!I've got my new Honda Civic 2020 and thanks to Mark Shipman who was very helpful, professional, friendly and has an excellent customer service!!! He was very patient and helpful throughout the entire process of me getting a reliable brand new car ! The whole entire process was very easy and he made sure that I get home with my brand new car !!! I could not say thank you enough to Mark for bringing my new car to the house since no one was with me at the dealership !!! It was the most excellent customer service I have ever dealt with , from the General Manager to the Finance Manager and to everyone around the dealership they were the most friendly, helpful and excellent customer service !!!! Thank you to Mr.Shipman for being so helpful and patient with me and for making my whole entire day stress free !!!!I would recommend Mark for best employee at this dealership !!!! The customer service was exceptional !!!! Thank you so much for helping me getting my new car !!! More

Everyone I encountered yesterday was very helpful. I could really tell they wanted to help me get into a more reliable car than the one I traded in. Ann was very positive and she had great energy. I cou could really tell they wanted to help me get into a more reliable car than the one I traded in. Ann was very positive and she had great energy. I could tell she was happy for me. More

Good Service It was easy making the appointment online and was greeted warmly when I arrived. The service was done quickly and efficiently. Always have the oil ch It was easy making the appointment online and was greeted warmly when I arrived. The service was done quickly and efficiently. Always have the oil change done here. More

In and Out quickly!!!! It was so easy to make my appointment, and my car service was completed quickly and efficiently. Even with social distancing there were plenty of cha It was so easy to make my appointment, and my car service was completed quickly and efficiently. Even with social distancing there were plenty of chairs for all in the waiting area, and everyone on staff was professional and courteous. While most customers wore face coverings, those that did not were NOT shamed or ridiculed!!!! Everyone's rights were on display!!!!!! More

Great deal ership. Very professional staff. Had worked with this team before and had same good experience. Vehicle was in god order and no issues so far ership. Very professional staff. Had worked with this team before and had same good experience. Vehicle was in god order and no issues so far More

I can't say enough good things about this dealership and Maribel Erbay, who was extremely helpful in guiding me through purchasing my 2020 Accord Sport. Maribel Erbay, who was extremely helpful in guiding me through purchasing my 2020 Accord Sport. More

oil change I called and made an appt for the first oil change in my 2019i Pilot. The person who took my call wasn't overly excited to take my call but was effici I called and made an appt for the first oil change in my 2019i Pilot. The person who took my call wasn't overly excited to take my call but was efficient enough. I came in about 1:25pm and Edgar greeted me was told it would take an hour to hour and fifteen minutes.I was told that they would do the oil change and multi point inspection and then wash and vacuum my vehicle, It took right at 1 hr and fifteen minutes. My vehicle came down the line and and Edgar saw it and indicated that I should follow him outside. He said that my vehicle had no issues, he had no recommendations for future service as my vehicle was in for its 3500 mile first oil change. Edgar was great, showed me where the lounge was. I grabbed a seat and hung out. The customer lounge still lacks some comforts that I've seen at other dealerships. Its small and could have used some new furniture and better seating. More

Edgar was really great. Friendly and efficient. My only issue is that I had an Appointment at 11 AM for a battery change. When I arrived I was told that I might have to wait up to 2 to 2 1/2 hours because issue is that I had an Appointment at 11 AM for a battery change. When I arrived I was told that I might have to wait up to 2 to 2 1/2 hours because they were really busy. What is the point of making an appointment if you can’t honor the appointment? When I told Edgar that I had an appointment he did do his best to make the wait time is short as possible. I don’t blame Edgar at all he was very nice and efficient and did the best he could. Ps. What made it worse was that I made the appointment at 10:30 AM which was 1/2 hour before the scheduled time. If the service department was really busy they should’ve known at that point. More