John Eagle Honda of Dallas

Great car buying experience I had a very pleasant car buying experience with Jack Averitt. I had an appointment and he had the car ready for me. He made the process easy. I had a very pleasant car buying experience with Jack Averitt. I had an appointment and he had the car ready for me. He made the process easy. More

Nothing but problems here. Found a listing for a 2020 honda civic online and made an appointment to come in. Arrived to the dealership and was eventually greeted by my salesman Preston. For the encounter honda civic online and made an appointment to come in. Arrived to the dealership and was eventually greeted by my salesman Preston. For the encounter he was respectful and we came to a deal. Was taken over to the finance office and C. Dwain the Finance manager had put together my deal. He had at this point already drawn up my sales contract and all the paperwork with an Extended warranty, Gap insurance, Maintenance plan, and nitrogen tires, and kahu theft prevention. He did manage to talk me into all the items and i signed the contract and left with my car. A few days later i did some research into the maintenance plan and gap and found that I could get better deals elsewhere so I called and cancelled both gap and the maintenance plan. This was April 28th. Today is July 3rd and all the communication I have received on this is one short phone call and a single sentence email. I've tried calling a few times and at this point it seems they are ducking my calls. Will update as necessary. July 31st - no update, guess they really don't care. I don't have the time to hold on the phone all day and/or keep calling. it's clear they are ducking my calls at this point and still have not applied any money to my balance at finance. again, hard stop - shop anywhere else... did hear back from Tariq, finance director at this dealer, assured me that the check would be sent out to honda finance either today or monday, and that I should have the refund in my account by the 10th of august. August 20th - still no refund in account, tried to call and had to leave a voice mail, seems like they are ducking my calls. August 21st - still nothing - tried to speak to the director or GM again and was told neither of them are in today. at this point I am calling honda corporate. More

The dealership employees are friendly, professional, dressed well, and make every effort to make the servicing of my car a pleasant experience. It has plenty of quiet and comfortable seating for custome dressed well, and make every effort to make the servicing of my car a pleasant experience. It has plenty of quiet and comfortable seating for customers to wait while the car is being serviced. More

I came just for a state inspection, and the customer service and the prompt service was just a i was looking. Thank you for the great experience. service and the prompt service was just a i was looking. Thank you for the great experience. More

Amazing first car buying experience with Nolan! The John Eagle team was absolutely amazing from start to finish of the purchasing process. After a bad experience at a different manufacturer's dealer The John Eagle team was absolutely amazing from start to finish of the purchasing process. After a bad experience at a different manufacturer's dealership, Nolan came to the rescue from the moment I stepped into the dealership for a test drive. He not only sold me on an amazing car, but he helped me to navigate the car buying process and made sure I was properly taken care of every step of the way. Proud to be part of the family and looking forward to doing more business with him and the rest of the John Eagle team in the future! More

Very happy with the service, quick and pleasant.But Very happy with the service, quick and pleasant. But there were too many customers without mask. Please help Dallas beat Covid. TVs are nice. Comfor Very happy with the service, quick and pleasant. But there were too many customers without mask. Please help Dallas beat Covid. TVs are nice. Comfortable waiting area. More

Awesome purchasing experience! Glen Mowdy was a tremendous help! He was super informative and professional. I highly recommend Glen Eagle Honda to anyone in the market for a vehicle! tremendous help! He was super informative and professional. I highly recommend Glen Eagle Honda to anyone in the market for a vehicle! More

Great people! Ann stone is the best saleswoman I’ve worked with, she was patient and was willing to help me with everything I asked. worked with, she was patient and was willing to help me with everything I asked. More

Professional and Timely During this time, it was gratifying to see everyone practicing safety recommendation about COVID. Eagle Honda was clean, well staffed. My service a During this time, it was gratifying to see everyone practicing safety recommendation about COVID. Eagle Honda was clean, well staffed. My service advisor, Jose, was excellent. He told me what i needed, called when the part arrived and got me back on the road. Thanks. Larry Brown More

Jeremy was the service agentCame in last second and the Jeremy was the service agent Came in last second and the work was done quickly and his follow-up was appreciated. thanks for the great service Jeremy was the service agent Came in last second and the work was done quickly and his follow-up was appreciated. thanks for the great service More