John Eagle Honda of Dallas

The service was good. I requested that my alignment be fixed, which it was. However, when I drove away from dealership I still had a steering wheel that wasn’t straight. I I requested that my alignment be fixed, which it was. However, when I drove away from dealership I still had a steering wheel that wasn’t straight. I came back the next day, missed work for 3-4 hours to get it completed. More

Everyone was very professional. Patricia took care of me from start to finish. My Honda Accord is very nice on the inside and just a beautiful car all around. Patricia took care of me from start to finish. My Honda Accord is very nice on the inside and just a beautiful car all around. More

My family has purchased several cars from this dealership. The first few cars, the service was great. In the last two years, the service had drastically declined, from the sales department to the dealership. The first few cars, the service was great. In the last two years, the service had drastically declined, from the sales department to the service department. The last care I purchased, the finance department never sent the paperwork to Honda Finance and they never communicated that I traded my old care in. I drove my new car for over a month and nobody knew why I wasn't able to make my payment or why my old car was still showing on my account as active. I seriously tried to return the car, but they refused to take it back even though it was their mistake. I've also made appointments with the service department and their employees have the worst attitude. I called yesterday and made an appointment for today. When I arrived today, there was no appointment on their books for me. I'm beginning to belive this is a personal issue they have against me. We will never buy from this dealership again and now I know my service contract allows me to take my car to any dealership, I will never bring my car again. I plan to never step foot inside this dealership again. On a positive note, the Joel Vargas, the Service Advisor that helped me today, tried to salvage the relationship but at this point, it was too late. (The "Poor" rating that I gave the service department dose not reflect his customer service.) I would work with him again if he was at a differnt facility. They have a few good employes, unfortunately, the organization as a whole is not good. More

They are going to really really help you get a car and friendly and nice friendly and nice More

Great service, the associate was friendly and helpful explaining me every step of the process. I didn't have an appointment, but still they took my car and I didn't wait long. explaining me every step of the process. I didn't have an appointment, but still they took my car and I didn't wait long. More

Dealing with the Service Department Advisors & Tech’s have always been a great experience for me! have always been a great experience for me! More

I had a really great experience , with explaining everything about the vehicle and pricing and special things about finance everything about the vehicle and pricing and special things about finance More

All employees were kind and very helpful from the moment I walked through the door. I was very impressed how my name was left at the front office for me to speak with someone when I got to the dealership . I walked through the door. I was very impressed how my name was left at the front office for me to speak with someone when I got to the dealership . I loved how they took my quotes into consideration of me finding a reliable car. Thanks to them I was able ro walk out with a car . Thanks to all at John Eagle Honda of Dallas for giving me a chance . Keep up the good work guys More

No hassle service call today; in and out with no problems and everything addressed by staff. and everything addressed by staff. More

Awesome service. Delight was very informative and easy to talk to. Very honest and professional. I didn’t feel rushed looking for the perfect car. Delight was very informative and easy to talk to. Very honest and professional. I didn’t feel rushed looking for the perfect car. More