John Eagle Honda of Dallas

Mark Shipman was fantastic in communications with me and getting me into the car I wanted. Finance with Janet was fantastic also. Both took their time and explained everything to me getting me into the car I wanted. Finance with Janet was fantastic also. Both took their time and explained everything to me More

Ask your clerks and or advisors to stop burying their heads on the phone. When someone ask a question or comes in the door, have some courtesy to look around. I ask a clerk (her name starts with letter L heads on the phone. When someone ask a question or comes in the door, have some courtesy to look around. I ask a clerk (her name starts with letter L) a question, after she finish her text, she lift her head and ask me for my name. I have a picture and a small video of one of your advisers texting, browsing or God knows what he was doing on the phone for over 5 minutes. He lift his head for a second and goes back to his phone. In the mean time, you a costumer coming in with no one to say Hello, Good afternoon or at least a may I help you? Now, do I have any complains for the gentlemen that help me? No, he was professional, polite and helpful. The rest of your crew need to understand that if we are going to wait for our vehicle, we can see all this that they are getting use to it and it looks bad. Not only do they look bad on the costumer's eyes, it also gives us a glimpse or an idea of why are we been charge so much for the service. You have 5 guys 4 are on the phone and getting paid. Either the supervisor don't have a broom, mop or something for them to do or they he is just piling up his or her salary into my bill. More

Luis was incredible. I had to wait 1.5 months for my car and I could have gone anywhere but I wanted to keep working with him. Planning to come back when our other car's I had to wait 1.5 months for my car and I could have gone anywhere but I wanted to keep working with him. Planning to come back when our other car's lease is up. More

Everything went smoothly Richard was very helpful and explained what was done to my car explained what was done to my car More

They have maintained our CRVs for more than 20 years and have been honest in their diagnoses and recommendations. have been honest in their diagnoses and recommendations. More

This dealership provides great customer service and the advisor was extremely helpful and explained everything well. advisor was extremely helpful and explained everything well. More

Very professional and friendly dealership where I enjoyed working with everyone on their team from sales to finance to parts. I would highly recommend them to others. They were honest and fair and worked to working with everyone on their team from sales to finance to parts. I would highly recommend them to others. They were honest and fair and worked to ensure I maximized my trade in value and worked hard to make sure I could get the car I wanted for a fair price. Thank you More

Classic bait and switch dealership, wanted $3300 in value adds. Don't waste your time here. adds. Don't waste your time here. More

My experience here was excellent. Joel Vargas was my Service Advisor and he was just very professional, informative and helpful. I will definitely come back for my next service here. Joel Vargas was my Service Advisor and he was just very professional, informative and helpful. I will definitely come back for my next service here. More

Knowledgeable, Committed and Thorough service, they went overboard patiently so we would be satisfied. Thankfully overboard patiently so we would be satisfied. Thankfully More