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John Eagle Honda of Dallas

Dallas, TX

4.8
3,112 Reviews
John Eagle Honda in Dallas, Texas has the Honda you have been searching for at a price you can afford. When it comes down to reliability, you can’t go wrong with a brand new Honda. With a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive certifications, John Eagle Honda is your Dallas and Fort Worth Honda dealer offering huge savings in price and financing. Our mission is to make every customer a Honda customer for life by consistently providing world class service, superb customer care, competitive prices, and a staff that provides a wonderful experience when purchasing a car. Visit us today and take a test drive in your dream Honda or give us a call at 888.343.7677 to find out more about our New Car, Used Car, Service and parts Specials and Incentives. We are located in Dallas, which is a short drive from Irving, Plano, Garland, Richardson, Addison, Carrollton, Farmers Branch, Coppell, Irving, Grand Prairie and Duncanville.
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5311 Lemmon Ave

Dallas, TX

75209

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Showing 3,112 reviews

December 30, 2022

Greg was great! Very communicative, service was thorough, he checked with me every step of the way, very pleased. More

by thejellolegend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Dec 30, 2022 -

John Eagle Honda of Dallas responded

Hello! We are so proud to learn about the level of customer service Greg provided during your visit! Thank you for taking the time to leave a review and we look forward to seeing you again in the new year!

December 30, 2022

Great service. Doing a survey is a nightmare, I’ve tried too many times to mention, I hate that part More

by MagMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 30, 2022 -

John Eagle Honda of Dallas responded

Hi Mag! Thank you for your feedback on our survey! We will discuss this internally with our team. Until next time, we wish you safe travels and a happy new year!

December 30, 2022

Bought a truck from this place. They don't inspect there trucks like they claim because if they did they would have known it was not aligned there were busted shocks wore out bump s More

by Justinrogers4469
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mimi
Jan 09, 2023 -

John Eagle Honda of Dallas responded

Justin, We are sincerely sorry for the level of communication you received from our team. We understand your frustration and would like to help. We would like the opportunity to look into this further, please contact me at your earliest convenience. Marcus Yates myates@eaglehonda.com Customer Relations Manager

December 29, 2022

I'm concerned that I scheduled a detailing and the technicians told me as I was checking out that John Eagle Honda only does two-three detailings a year and contracts it out to the pre-owned shop acro More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Dec 29, 2022 -

John Eagle Honda of Dallas responded

Hello, Thank you for taking the time to write about your experience. It is regrettable to hear about the level of communication you received and apologize for the less-than-satisfactory experience you had. I would appreciate the opportunity to come up with a solution in hopes of gaining your trust back in our dealership. When you have time, please contact me at the number below. Best, Richard Starr Fixed Operations Manager richardstarr@lithia.com

December 27, 2022

Service was good. Service rep was courteous and polite.Car was washed but not vacuumed. More

by Pbrown092963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Marquez
Dec 28, 2022 -

John Eagle Honda of Dallas responded

Hi there, thanks so much for the review! We appreciate your business and hope to work with you again next time.

December 27, 2022

Excellent service and timely updates while in process. Estimate right on the money. Great experience. More

by Donna
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

John Eagle Honda of Dallas responded

Hi Donna, Prompt and professional service is always what we aim to deliver. Thank you for your 5-star review! We look forward to serving you again at John Eagle Honda of Dallas.

December 26, 2022

Work was done satisfactorily and done in ample time. Service man Greg was very professional. More

by WandaWoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 27, 2022 -

John Eagle Honda of Dallas responded

Hello Wanda, Thank you for your wonderful feedback. We're glad to know our team was able to get you back on the road in a timely manner. We look forward to serving you again in the future.

Dec 27, 2022 -

John Eagle Honda of Dallas responded

Hello Wanda, Thank you for your wonderful feedback. We're glad to know our team was able to get you back on the road in a timely manner. We look forward to serving you again in the future.

Dec 28, 2022 -

WandaWoman responded

My serviceman Greg was exceptional helpful. I give him the highest rating

December 26, 2022

Very friendly staff, Richard ( manager) is hoot person and he explained the issue well. Appreciate the staff for their valuable feedback More

by Kollaram.reddy96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Corbell
Dec 27, 2022 -

John Eagle Honda of Dallas responded

Hello, Thank you for your positive feedback. Our John Eagle Honda of Dallas team hopes to serve you again in the future.

December 24, 2022

Good location. Quite fast service. Friendly staff. It was easy to communicate with them. Satisfied More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Workman
Dec 27, 2022 -

John Eagle Honda of Dallas responded

Hi Andy, Thank you for your positive feedback! We are happy to hear you are satisfied with your recent visit at John Eagle Honda of Dallas. We hope to serve you again.

December 24, 2022

Yes! The guy who showed us the car was very patient and we felt very well served. And the lady who took care of the financing was very well spoken and exp More

by Alvybarrientos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Gerhardt
Dec 27, 2022 -

John Eagle Honda of Dallas responded

Congratulations on your new car! Our team at John Eagle Honda of Dallas is happy to hear your experience was great. We hope to serve you again in the future.

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