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John Eagle Honda of Dallas
Dallas, TX
3,110 Reviews
John Eagle Honda in Dallas, Texas has the Honda you have been searching for at a price you can afford. When it comes down to reliability, you can’t go wrong with a brand new Honda. With a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive certifications, John Eagle Honda is your Dallas and Fort Worth Honda dealer offering huge savings in price and financing.
Our mission is to make every customer a Honda customer for life by consistently providing world class service, superb customer care, competitive prices, and a staff that provides a wonderful experience when purchasing a car. Visit us today and take a test drive in your dream Honda or give us a call at 888.343.7677 to find out more about our New Car, Used Car, Service and parts Specials and Incentives. We are located in Dallas, which is a short drive from Irving, Plano, Garland, Richardson, Addison, Carrollton, Farmers Branch, Coppell, Irving, Grand Prairie and Duncanville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,110 reviews
April 23, 2025
I came in on Monday and went to the Parts dept & Service rep Sean to inquire about adding a bed cover on my 2017 Ridgeline. I was handled by professionals all the way. I left my truck and was told it would rep Sean to inquire about adding a bed cover on my 2017 Ridgeline. I was handled by professionals all the way. I left my truck and was told it would be ready Tuesday afternoon. As promised, it was ready Tuesday afternoon. I requested a quick briefing on how this bed cover operates. Sean contacted the two technicians that actually performed the installation. With Sean, I was able to meet the technicians who walked my through the opening and closing procedures. I am so impressed with the time the parts department staff, Sean, my service writer and the two installation technicians spent with me to explain everything to my complete satisfaction. Professional Customer Service is what John Eagle Honda in Dallas provides. I’ve been using John Eagle Honda since I moved here almost six years ago. No useless phone holds, no AI here, just great human beings that still know how to provide outstanding customer service ! More
by Mark Reasons
Employees Worked With
Sean service writer, two in Parts department and two technicians that performed the installation of my truck bed cover.
April 19, 2025
To whom it may concern, I’m writing to express my complete and utter frustration with the disastrous experience I had at John Eagle Dealership. From start to finish, your service department showed a complete and utter frustration with the disastrous experience I had at John Eagle Dealership. From start to finish, your service department showed a staggering level of incompetence that wasted my time and left me with zero confidence in your team. To begin with, the service techs—specifically Edgar and Joel—demonstrated a complete lack of professionalism and technical skill. Basic issues were either misdiagnosed or outright ignored, and their communication was poor to nonexistent. I had to chase for updates, only to get vague or conflicting answers. As if that wasn’t enough, when I attempted to escalate the issue, I was met with more incompetence from the supposed “Director of Service,” Marcus. Rather than taking accountability or providing any real solution, Marcus did absolutely nothing to help the situation and wasted even more of my time with empty promises and zero follow-through. It’s honestly shocking that someone in a leadership position could be this ineffective. I came to John Eagle expecting reliable service and was instead met with delays, confusion, and a total disregard for my time. This experience has been nothing short of infuriating, and I would strongly caution others from trusting their vehicle with your team. Do better. More
by gcassandra3819
April 18, 2025
Very professional and courteous. Available coffee, bottled water, etc., vending machines, restrooms are easy access, cell phone charger is very handy, too. Plenty of magazines to cho Available coffee, bottled water, etc., vending machines, restrooms are easy access, cell phone charger is very handy, too. Plenty of magazines to choose from. The one way Entrance and one way Exit is genius. Thank you. More
by rosemath2414
Employees Worked With
Ralph Jean-Louis
April 17, 2025
Very customer centric. Love shuttle service driver Robert Estrada. Edgar was very courteous and professional. Love shuttle service driver Robert Estrada. Edgar was very courteous and professional. More
by jwkerr
Employees Worked With
April 16, 2025
Wonderful buying experience. Cole did an excellent job. Financing was easy as well. Would recommend to others. Cole did an excellent job. Financing was easy as well. Would recommend to others. More
by David
April 12, 2025
Michael was the most amazing and patient salesperson I have ever dealt with. Great experience. have ever dealt with. Great experience. More
by stephglazer1
Employees Worked With
