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49 Reviews of John Amato Hyundai - Service Center
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June 18, 2024
Got a notice for a recall for my Hyundia. A year later the recall fix was finally ready. Called the dealer to schedule the fix for the recall. I received 2 reminder text for the service. I ha A year later the recall fix was finally ready. Called the dealer to schedule the fix for the recall. I received 2 reminder text for the service. I had a 7:15 am appointment. When I arrived the service advisor said they did not have the parts for the recall. I made it clear, when making the appointment, that I was coming in for the recall. They should have had the part! If not they should have a least called to reschedule the appointment so I didn't have to get up early and drive there for nothing. More
by F.showers
Employees Worked With
December 05, 2023
Amato had my truck from 7/28-9/18 Then I had to return my truck from 9/28-10/2/23 for a new engine. I have lost my job, I have paid thousands of dollars in rental car fees. My truck is in worst condition my truck from 9/28-10/2/23 for a new engine. I have lost my job, I have paid thousands of dollars in rental car fees. My truck is in worst condition then when I drop the truck off. I regret getting any vehicle from Amato. My life has been a living nightmare not knowing if my truck can get my family to and from. More
by d.shelbra35
Employees Worked With
July 29, 2023
I have never been anything but well pleased with the service I've gotten at John Amato Hyundai. My appointments were always scheduled quickly and at a time convenient for me. The shuttle service is ex service I've gotten at John Amato Hyundai. My appointments were always scheduled quickly and at a time convenient for me. The shuttle service is excellent and even when I had a trivial problem, they had me come right down and they fixed it. This is the best dealership I've ever worked with. More
by lynnm
July 28, 2023
Amato wanted to charge me $180 for a 4 wheel alignment when they had the service special on their site for $110. They said the site was wrong and would take the special down immediately but gave me the al when they had the service special on their site for $110. They said the site was wrong and would take the special down immediately but gave me the alignment for the special rate. 3 days later their site still had the alignment for $110. Steering wheel was not made straight. They told me there was nothing they could do about it. More
by lenradde
Employees Worked With
April 27, 2023
The service department lacks a customer focus. After blowing through 2 promises to complete the needed repairs without any apology I got a 3rd promise for a few more days. I guess anything more After blowing through 2 promises to complete the needed repairs without any apology I got a 3rd promise for a few more days. I guess anything more complicated than an oil change takes 2 weeks to complete. I am a dissatisfied customer, but they don't care. So I will find another service provider. More
by Tom113
Employees Worked With
Michael
April 05, 2023
Excellent customer service! Honest and kind employees in sales and in the service department. The service department always provides friendly, thorough service every time! John Honest and kind employees in sales and in the service department. The service department always provides friendly, thorough service every time! John Amato Hyundai is our recommendation anytime we hear of someone looking to purchase a car or in need of maintenance or service in their car. One of the best dealerships in the industry! For sales: see Ade; for service: see Austin and the guys in the service department! More
by HappyHyundai owner
Employees Worked With
Austin in service department
