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Joe Rizza Maserati Alfa Romeo - Service Center

Orland Park, IL

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65 Reviews

65 Reviews of Joe Rizza Maserati Alfa Romeo - Service Center

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May 11, 2023

hi 5 5 5 Absolutely wonderful experience. Very helpful and professional. Exactly how a vehicle service department should be. More

by CMDonahue
Recommend Dealer
Yes
Employees Worked With
Kathryn Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Hatcher
May 14, 2023 -

Joe Rizza Maserati Alfa Romeo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Maserati Alfa Romeo.

July 07, 2021

Chip was awesome and he is very knowledgeable! This is my 1st time owning an Alfa Romeo so I had a lot of questions and Chip took the time to answer every last one! More

by MJAllen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
Jul 07, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear Chip was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2021

Great dealership very professional friendly make u feel very comfortable and welcome great team really like doing business there will recommend to family and friends. More

by HBROOKS3RD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Slager, Josh Gabrielson, Chip Brauer
Jun 03, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Maserati Alfa Romeo. Please don't hesitate to reach out if you need anything else.

May 26, 2021

Service is expensive Wouldn’t even clean my car after Service is expensive Wouldn’t even clean my car after service Engine light still on didn’t tell me why. Waiting area is very common. More

by keiofg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
May 24, 2021

Chip is great! Friendly, reliable, and straight to the point. Couldn’t ask for anything more. Everyone at the dealership is very welcoming and friendly as well. More

by Lolorussell16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
May 25, 2021 -

Joe Rizza Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chip and the team met your expectations. Thank you again for choosing Joe Rizza Maserati Alfa Romeo, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2021

Great service and very professional, I am very pleased with the service at Joe Rizza Maserati. I would bring my car back for routine maintenance More

by Breakthrough027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
May 10, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 22, 2021

Great atmosphere staff is friendly and easy to deal with. Also pricing is accurate for the work that is being done . Thanks will continue to service my car here. More

by Hott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
Apr 27, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 15, 2021

Chip, your service manager for Maserati Alfa Romero has gone above and beyond his duties to accommodate me and keeping me informed about my service and in any way possible to make me feel connected with th More

by bobnardjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thezan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miles, technician,I give him five stars, Bill Slager, Chip Brauer
Apr 19, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

Excellent Service!! Chip is the best!I was happy to have Excellent Service!! Chip is the best! I was happy to have My Maserati explained to me by a professional team! I recommend this dealership to everyon More

by john cappas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson, Chip Brauer
Apr 19, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 13, 2021

The best service I have ever had very pleased with service manager the best Thank you for all you guys have done I will recommend this service department to Anyone More

by Kirks BBQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
Apr 16, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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