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Joe Rizza Maserati Alfa Romeo

Orland Park, IL

4.8
209 Reviews
The team at Joe Rizza Maserati Alfa Romeo would like to welcome you to our dealership in Orland Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Maserati and Alfa Romeo vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Orland Park, you can always count on the professional technicians in our Maserati Alfa Romeo service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Orland Park count on the high-quality vehicles and services found at Joe Rizza Maserati Alfa Romeo, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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8130 W 159th St

Orland Park, IL

60462

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Showing 209 reviews

April 15, 2021

Chip, your service manager for Maserati Alfa Romero has gone above and beyond his duties to accommodate me and keeping me informed about my service and in any way possible to make me feel connected with th More

by bobnardjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thezan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miles, technician,I give him five stars, Bill Slager, Chip Brauer
Apr 19, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

Excellent Service!! Chip is the best!I was happy to have Excellent Service!! Chip is the best! I was happy to have My Maserati explained to me by a professional team! I recommend this dealership to everyon More

by john cappas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson, Chip Brauer
Apr 19, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 13, 2021

The best service I have ever had very pleased with service manager the best Thank you for all you guys have done I will recommend this service department to Anyone More

by Kirks BBQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
Apr 16, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 08, 2021

Sorry but not allowed to give zero stars. They kept my Maserati for over a month and never looked at or would return my calls. More

by sergio480
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chip Brauer
Apr 27, 2021 -

Joe Rizza Maserati Alfa Romeo responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience.

Apr 29, 2021 -

sergio480 responded

Only now someone wants to reach out? I had to call a manger in sales just to get someone to return my call in service. Chip the service manager literally said the car needed a jump start. Brought the car to the front and didn't say a thing before walking away. Who should I contact?

April 02, 2021

Best experience ever buying a car. First time buying over the internet Josh was awesome. When it delivered it was even better then expected. Paperwork process was simple More

by BOB.SHOCKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Gabrielson
Apr 07, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2021

Good people great service I love coffee nice clean place very friendly people nice inventory over a great place to do business family orientated Very pleased with purchase More

by ISSYGETBUSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thezan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip in service great guy , Josh Gabrielson, Bill Slager, Chip Brauer
Apr 07, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 01, 2021

From the moment I walked in the door of the showroom I was treated like I was family. I was given space to look but someone was always nearby if I had questions. I was shown many options and they didn’t r More

by Maria Munoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson, Bill Slager, Chip Brauer
Apr 06, 2021 -

Joe Rizza Maserati Alfa Romeo responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 30, 2021

JOSH ,was great no pressure ,and most of all a man of his word!! I would definitely buy a car from this dealership again, definitely!!! More

by MCLEMONS38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
Mar 31, 2021 -

Joe Rizza Maserati Alfa Romeo responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Joe Rizza Maserati Alfa Romeo. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 26, 2021

Chip is the best! He goes way above and beyond any employee I have ever dealt with in a car service industry. He deserves high reviews and a raise! More

by Bob808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
Mar 31, 2021 -

Joe Rizza Maserati Alfa Romeo responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 26, 2021

My experience with Joe Rizzo was a decent one chip was great through the door I had no problems wrote me up and got me any immediately I would recommend services from Joe rizza Maserati to anyone thanks g More

by Mr Owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
Mar 31, 2021 -

Joe Rizza Maserati Alfa Romeo responded

We cannot thank you enough for your wonderful review of Joe Rizza Maserati Alfa Romeo and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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