Joe Rizza Maserati Alfa Romeo

I've been to all three of the Alfa Romeo dealerships in the Chicago suburbs for service and this was by far the easiest visit. Kathryn was extremely accommodating, and unlike the other dealer's got me set the Chicago suburbs for service and this was by far the easiest visit. Kathryn was extremely accommodating, and unlike the other dealer's got me set up with a complimentary Lyft to and from the dealer. She also did not try to upsell me with spark plugs which I had thought I needed. The only odd thing this that there's no actual service lane, but this is to be expected for a very niche brand, and it's really not an issue as Kathryn was very quick to get it processed! More

The service department was professional, informative and helpful. They kept me abreast of everything that they were doing. It was a great experience! helpful. They kept me abreast of everything that they were doing. It was a great experience! More

I purchased my vehicle from Alfa Romeo Orland Park on February 19, 2024, and my experience has been extremely disappointing. Within a month, the check engine light came on, and I learned that the timing February 19, 2024, and my experience has been extremely disappointing. Within a month, the check engine light came on, and I learned that the timing belt was faulty and needed repair. Despite my attempts to seek recourse, Alfa Romeo has shown little to no action. This failure violates the Implied Warranty of Merchantability, as it significantly impacts the vehicle's safety and function. Additionally, under Illinois Consumer Law, consumers are protected from deceptive practices, making this experience even more frustrating. I cannot recommend this dealership due to their unethical business practices. More

Got minor issue fixed and I was happy with the service and attention to me and attention to me More

Everything was excellent. Very polite and professional. Staff was very patient with me. We love the car Very polite and professional. Staff was very patient with me. We love the car More

I’m very disappointed in this dealership because my car has 400 miles on it and now it keeps telling me I need an oil change. I’ve called the dealership 3 times and 3 different people told me someone would has 400 miles on it and now it keeps telling me I need an oil change. I’ve called the dealership 3 times and 3 different people told me someone would get back to me in the shop. Thus far, know one has reached out to me. I’m concerned if I continue to drive it I might have a bigger issue. Very dissatisfied with the service. More

Bill and Joey made my experience at Joe Rizza seamless! They answered all my questions, were extremely friendly, and worked very hard to get me my dream car. I would definitely recommend this team to anyo They answered all my questions, were extremely friendly, and worked very hard to get me my dream car. I would definitely recommend this team to anyone interested in purchasing a Maserati. Thank you Bill and Joey! You both are awesome. I appreciate you going above and beyond to finalize everything and get me my car. More

Bill was amazing! ! He took his time and made my experience worthwhile. This is my 3rd Alfa Romeo Stelvio, but first time from Joe Rizza. My next Alfa will be coming fr ! He took his time and made my experience worthwhile. This is my 3rd Alfa Romeo Stelvio, but first time from Joe Rizza. My next Alfa will be coming from Joe Rizza, solely because Bill is the best sales person I've ever had. More

Very professional Wish you didn't have to leave to go next door to pay Very friendly Would have liked a Maserati key chain lol next door to pay Very friendly Would have liked a Maserati key chain lol More

Vince Collaro was helpful, and efficient. He was receptive to the needs of the customer. He was receptive to the needs of the customer. More