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Joe Rizza Maserati Alfa Romeo

Orland Park, IL

4.6
213 Reviews
The team at Joe Rizza Maserati Alfa Romeo would like to welcome you to our dealership in Orland Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Maserati and Alfa Romeo vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Orland Park, you can always count on the professional technicians in our Maserati Alfa Romeo service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Orland Park count on the high-quality vehicles and services found at Joe Rizza Maserati Alfa Romeo, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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8130 W 159th St

Orland Park, IL

60462

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Showing 213 reviews

November 05, 2024

The service department was professional, informative and helpful. They kept me abreast of everything that they were doing. It was a great experience! More

by UNCLEDWAYNE1
Recommend Dealer
Yes
Employees Worked With
Kathryn Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for choosing Joe Rizza Maserati Alfa Romeo! Please let us know if we can be of any more assistance.

October 26, 2024

I purchased my vehicle from Alfa Romeo Orland Park on February 19, 2024, and my experience has been extremely disappointing. Within a month, the check engine light came on, and I learned that the timing More

by EBBBD
Recommend Dealer
No
Employees Worked With
Jim Thezan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Hatcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill K
Oct 30, 2024 -

Joe Rizza Maserati Alfa Romeo responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Oct 31, 2024 -

EBBBD responded

Leaving this review has indeed helped initiate steps toward a resolution, and I appreciate your team's willingness to reach out. This process has been frustratingly lengthy, and I'm eager for a fair outcome, given the impact on my experience. I've met with both Bill Kassanitz and Daniel McMillian, and I’m hopeful that, together, we can find a reasonable solution. I'm hoping Alfa Romeo can address the impact this experience has had on me by providing a fair resolution that reflects the integrity of your brand. As this issue negatively affects me and reflects on the product quality Alfa Romeo stands behind, I'm looking forward to an efficient response from your team. Thank you again for engaging with my concerns.

September 22, 2024

Got minor issue fixed and I was happy with the service and attention to me More

by THOM1225
Recommend Dealer
Yes
Employees Worked With
Kathryn Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Joe Rizza Maserati Alfa Romeo responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Maserati Alfa Romeo are glad to have you as a customer.

August 09, 2024

Everything was excellent. Very polite and professional. Staff was very patient with me. We love the car More

by CASEY_ZAGRANICZNY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 10, 2024 -

Joe Rizza Maserati Alfa Romeo responded

Casey, at Joe Rizza Maserati Alfa Romeo, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 26, 2024

I’m very disappointed in this dealership because my car has 400 miles on it and now it keeps telling me I need an oil change. I’ve called the dealership 3 times and 3 different people told me someone would More

by JANDPBROWNLEE
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Did not work with any of these people
Jun 29, 2024 -

Joe Rizza Maserati Alfa Romeo responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please let us know the best way to contact you and we will reach out.

April 28, 2024

Bill and Joey made my experience at Joe Rizza seamless! They answered all my questions, were extremely friendly, and worked very hard to get me my dream car. I would definitely recommend this team to anyo More

by NADIA
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz and Joey Gio
Apr 29, 2024 -

Joe Rizza Maserati Alfa Romeo responded

It's great to hear that Bill and Joey were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Maserati Alfa Romeo!

March 09, 2024

Bill was amazing! ! He took his time and made my experience worthwhile. This is my 3rd Alfa Romeo Stelvio, but first time from Joe Rizza. My next Alfa will be coming fr More

by Z970699
Recommend Dealer
Yes
Employees Worked With
Bill at Alfa Romeo
Mar 11, 2024 -

Joe Rizza Maserati Alfa Romeo responded

Thanks for sharing your thoughts about your experience with Joe Rizza Maserati Alfa Romeo. Bill and our team appreciate your business and hope to see you again soon!

February 02, 2024

Very professional Wish you didn't have to leave to go next door to pay Very friendly Would have liked a Maserati key chain lol More

by JCH291963
Recommend Dealer
Yes
Employees Worked With
Vinnie C
Feb 04, 2024 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 13, 2023

Vince Collaro was helpful, and efficient. He was receptive to the needs of the customer. More

by SALI988482
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Collaro
Dec 14, 2023 -

Joe Rizza Maserati Alfa Romeo responded

Thanks for your feedback on your recent visit to Joe Rizza Maserati Alfa Romeo. It's great to hear that Vince was able to assist you and that you had such a positive experience.

December 05, 2023

Vincent was professional and pleasant. His communication was clear and transparent. Overall, a great dealership and a great buying experience! More

by CYFISHER18
Recommend Dealer
Yes
Employees Worked With
Vincent Collaro
Dec 05, 2023 -

Joe Rizza Maserati Alfa Romeo responded

It's fantastic to hear that Vincent and our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

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