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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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June 05, 2019

Prob fixed I arrived from out of state when my car would not work. Eduardo worked on my problem and had us out very quickly! I appreciate him so much! More

by Kmdill81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jun 05, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. Best, Tugba Aksoy, (708)-403-7770

June 05, 2019

Nice staff and very attentative Everyone is very knowledgeable and friendly. I have loved the service for many years. They are always helpful with any concerns you may have about yo More

by WESLEY4198
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jun 05, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Tugba Aksoy, (708)-403-7770

June 05, 2019

Great experience. People are great People are so professional. Super nice. I been at a couple of dealerships and you guys are top notch. I will highly recommend Joe Rizza to people I kn More

by JOHNMEEHAN2129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jun 05, 2019 -

Joe Rizza Ford Lincoln responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Tugba Aksoy, (708)-403-7770

June 05, 2019

Service Great people to work with. Easy in n out service. They explain everything before service is done. All involved in the service dept are great More

by gmagennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Jun 05, 2019 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Tugba Aksoy, (708)-403-7770

June 04, 2019

very appreciative for the good work Service personnel are always helpful and understanding for whatever car problems you are experiencing. I was in and out in a reasonable amount of time More

by AS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Tugba Aksoy, (708)-403-7770

June 01, 2019

Prompt service I brought my vehicle in for an oil change in the late afternoon, service was getting ready to close for the day but they serviced my vehicle and was t More

by GMAN_1325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jun 03, 2019 -

Joe Rizza Ford Lincoln responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Joe Rizza Ford of Orland Park's Service Department. Sincerely, Tugba Aksoy, (708)-403-7770

May 31, 2019

Quick,reliable service I arrived at the dealer at 7:00. My car was taken into the shop immediately. My oil was changed, tires rotated,and battery cables were cleaned. I was More

by Tom D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jun 03, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback, Tom! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Tugba Aksoy, (708)-403-7770

May 31, 2019

Wonderful experience For being my first time there I felt comfortable and was very satisfied with the oil change service on my Lincoln. At the end they offered a car wash More

by Eliseo.73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Tugba Aksoy, (708)-403-7770

May 31, 2019

Great service visit I purchased 4 tires for my MKT. Eduardo Rodriguez had previously given me a quote. Me Rodriguez ordered the tires, set up an appointment and had the More

by Al8665
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jun 03, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the awesome feedback! You're right, Eduardo is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, Tugba Aksoy, (708)-403-7770

May 31, 2019

Came in for an oil change treated with the up most respect The wait was shot nice clean waiting area free coffee I just love the coffee lol.every one in in service area was very nice More

by ORA.HOPKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Joe Rizza Ford Lincoln responded

Ora, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Tugba Aksoy, (708)-403-7770

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