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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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June 14, 2019

Service I was kept informed on service & he arranged a rental for me at Enterprise. He texted me that car was due for oil & tire rotation More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eduardo Rodriguez
Jun 20, 2019 -

Joe Rizza Ford Lincoln responded

Pat, thanks for your awesome review! We strive to provide great customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Tugba Aksoy, (708)-403-7770

June 14, 2019

One, Two , Three Goooo!!!! Brought my Fords in for an oil change and 40 point check. Received prompt and quick service. Tom Mackey - my service advisor was friendly and very ef More

by Jeff A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey I think lost his card new advisor
Jun 20, 2019 -

Joe Rizza Ford Lincoln responded

Jeff, we appreciate your kind words about Tom. Thank you for choosing us for your vehicle needs. Best, Tugba Aksoy, (708)-403-7770

June 12, 2019

Edge service Service was done quickly and professionally and all were very pleasant to deal with. I will recommend Rizza Ford to anyone who needs service on their More

by NONE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
Jun 12, 2019 -

Joe Rizza Ford Lincoln responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Tugba Aksoy, (708)-403-7770

June 12, 2019

Efficient friendly striving to please I selected Rizza Ford because of their reputation. I purchased my Raptor from Heuring Ford in Hobart Indiana. During service there, the service manag More

by TTH10630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jun 13, 2019 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Tugba Aksoy, (708)-403-7770

June 11, 2019

Super! First class service as usual. I am a very satisfied customer and will continue to bring my vehicle to Joe Rizza Lincoln of Orland Park! More

by markegronowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Joe Rizza Ford Lincoln responded

Mark, thank you for sharing this great feedback with us. We feel our service department is what makes Joe Rizza Lincoln of Orland Park special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Tugba Aksoy, (708)-403-7770

June 11, 2019

Overall excellent service Kept well informed as to service requirements and cost. My needs were met with rental provided. I felt Tom listened to my issues and addressed all o More

by ESK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom was person With whom I spoke.
Jun 12, 2019 -

Joe Rizza Ford Lincoln responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Tom assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Tugba Aksoy, (708)-403-7770

June 10, 2019

Airbag recall Called to request an appointment and was told it would be a 2 week wait. Within 2 days I received a call to schedule appointment. My car was done wi More

by Mer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jun 11, 2019 -

Joe Rizza Ford Lincoln responded

At Joe Rizza Ford of Orland Park, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Tugba Aksoy, (708)-403-7770

June 10, 2019

Awesome. Extremely professeional, courteouos and helpful Service was awesome. Tom especially professional for being so young. Very very helpful. Great service from him and polish man who fixes dents. Wou More

by KOWEN7855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom in service dept and a polish man in body repairs
Jun 11, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Tugba Aksoy, (708)-403-7770

June 07, 2019

Down & Up I came in without an apointment and they were very busy, but Lauren realized the problem I was having and took care of me. They did not think they wo More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jun 11, 2019 -

Joe Rizza Ford Lincoln responded

Jim, thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Tugba Aksoy, (708)-403-7770

June 07, 2019

Excellent The staff is amazing I will refer my friends and family to this dealership I received Excellent Service from Thomas ,Ike, and Melissa Thank u More

by Lolita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey and Melissa the cashier, Ike Mohammed
Jun 11, 2019 -

Joe Rizza Ford Lincoln responded

Lolia, thank you for the great review! We appreciate the recommendation and hope to see you again in the future. Best, Tugba Aksoy, (708)-403-7770

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