Joe Rizza Ford Lincoln - Service Center

JOE P SCOTT IS VERY KNOWLEDGEABLE...VERY PROFESSIONAL....ALWAYS WILLING TO HELP....ALL OF THE STAFF HAVE ALWAYS BEEN VERY RESPECTFUL.....ALL OF MR. RIZZA'S SCOTT IS VERY KNOWLEDGEABLE...VERY PROFESSIONAL....ALWAYS WILLING TO HELP....ALL OF THE STAFF HAVE ALWAYS BEEN VERY RESPECTFUL.....ALL OF MR. RIZZA'S DEALERSHIP'S ARE A CLASS ACT..... More

Oil Change Opted for a no appointment oil change. Two cars on bay. Sat in car approx 5min before I was greeted. Lauren was courteous, polite and answered all my Opted for a no appointment oil change. Two cars on bay. Sat in car approx 5min before I was greeted. Lauren was courteous, polite and answered all my questions. Was there a total of 1 hour. Very pleased More

Quick and painless! Powertrain warranty saved me! I thought I was going to have to pay a lot of money. The service rep was clear not to make promises and reinforced the need to wait until service mec I thought I was going to have to pay a lot of money. The service rep was clear not to make promises and reinforced the need to wait until service mechanics can diagnose properly. More

A full regular 5,000 mile service without an appointment. The Service Writer was prompt, friendly and courteous and promised my Ford Explorer service would take no more than an hour. It was 40 minutes. While The Service Writer was prompt, friendly and courteous and promised my Ford Explorer service would take no more than an hour. It was 40 minutes. While working on one of the dealership laptop stations in the comfortable Wi-Fi equipped customer lounge, I received a text from my Service Writer that I could talk to him with any questions while I wait simply by responding to his text. I came in with no appointment and it was almost like they were waiting for me. My vehicle is registered under the Ford FleetCare Plan. More

New auto clear coating. I just purchased a Lincoln Nautilus and have no complaints with the sales , finance or service depts. Everything so far has been above par.Im looking I just purchased a Lincoln Nautilus and have no complaints with the sales , finance or service depts. Everything so far has been above par.Im looking forward to a great relationship. More

Great Everything was great! Eduardo was super nice very helpful made my visit nice and easy! Super fast have to come back for my recall. Other then that gre Everything was great! Eduardo was super nice very helpful made my visit nice and easy! Super fast have to come back for my recall. Other then that great! More

Best service Rizza Ford/Lincoln has given the best automotive service I have ever received. I would recommend this dealership to any of my friends or family and al Rizza Ford/Lincoln has given the best automotive service I have ever received. I would recommend this dealership to any of my friends or family and all others. More

Great service Joe Rizza was extremely helpful in helping us find the part we needed for my son's car. Todd, in parts, was great and provided quality customer servi Joe Rizza was extremely helpful in helping us find the part we needed for my son's car. Todd, in parts, was great and provided quality customer service. I should have gone to them first. Thanks Todd. More

Pleased. Our service advisor Lauren has always done her best for use. Fast, efficient, courteous. Helpful. Lauren is a solid reason for us to choose Rizza. Plu Our service advisor Lauren has always done her best for use. Fast, efficient, courteous. Helpful. Lauren is a solid reason for us to choose Rizza. Plus the repairs are done well. More

Took too long just for oil change. Waited 15 minutes before anyone approached me for my appointment. No clue of their process. Took over 2 hours for an oil change and no loaner. Usual Waited 15 minutes before anyone approached me for my appointment. No clue of their process. Took over 2 hours for an oil change and no loaner. Usually use the valet service... will continue using until warranty is up then I will look for a new vehicle. The wash and sweep were done well and the service tech was nice. More