Joe Rizza Ford Lincoln - Service Center

Joe Rizza Service department is EXCELLENT! Great service Work delivered on time as promised Will return Ike, Scott, Lauren, Eduardo, entire staff is top notch! The internet guys were ver Great service Work delivered on time as promised Will return Ike, Scott, Lauren, Eduardo, entire staff is top notch! The internet guys were very friendly and helpful too. More

Sync problem I was not told when I made the appointment that I would have to li wave it. Car had to stay overnight because of a computer problem. Had to call nex I was not told when I made the appointment that I would have to li wave it. Car had to stay overnight because of a computer problem. Had to call next day to find out what was going on. After all that i still have the save problem. Called in am today to let my service tech know that it's not fixed yet no call back. More

Oil change recall radio They always do good work here, but the technician told me my truck would be ready between 2 and 3 and they didn’t finish it until 6:30. I had to call They always do good work here, but the technician told me my truck would be ready between 2 and 3 and they didn’t finish it until 6:30. I had to call two different people to give me rides to and from work at 9:30pm. More

Professional care concern & service I am always satisfied with the service I receive @ Joe Rizza Ford. Professional, courteous, and honest about my car care. Great customer service. Tim I am always satisfied with the service I receive @ Joe Rizza Ford. Professional, courteous, and honest about my car care. Great customer service. Timely and efficient. Wait time is what they say it will be. Glad I chose them to purchase & service my vehicle. More

At your service Eric met me at the garage door and was very professional and helpful as he took down the problems. I was in & out. He also checked to see if if had re Eric met me at the garage door and was very professional and helpful as he took down the problems. I was in & out. He also checked to see if if had recalled and I did. He later called with a quote $$$$ and added I needed an oil change. When sighed from cost. He stated they could do the oil change for free. I appreciate the dealership working me on the pricing despite paying thousands. More

Lincoln Service Dealer accommodated me by arranging a service rental for the day as their service schedule had unexpectedly backed up. My service issue could not be l Dealer accommodated me by arranging a service rental for the day as their service schedule had unexpectedly backed up. My service issue could not be located so Inwill have to return the car again. More

Service Had my Lincoln serviced. Scott was great to deal with. He was very knowledgeable, professional and caring. His communication was superb. We really app Had my Lincoln serviced. Scott was great to deal with. He was very knowledgeable, professional and caring. His communication was superb. We really appreciated that!!! More

Problem solved Unfortunately I Brought my car in for service, It needed a new instrument cluster. It took the mechanic one day to solve the problem, another day to Unfortunately I Brought my car in for service, It needed a new instrument cluster. It took the mechanic one day to solve the problem, another day to install it after shipping the part. The only issue that I have is that my car wasn’t washed. But besides that I’m a happy customer. Thankyou service Team. More

Appreciated Thanks to Lauren for getting us in and keeping us informed along the way during our repair. As well as answering our questions after. Could not be mor Thanks to Lauren for getting us in and keeping us informed along the way during our repair. As well as answering our questions after. Could not be more pleased. More

Friendly Service Great service from the Service Manager Tommy. He was friendly and helpful regarding my questions and requests. As expected, wait time was almost Great service from the Service Manager Tommy. He was friendly and helpful regarding my questions and requests. As expected, wait time was almost 2 hours, but the outside seating bench was available and it was a nice day. More