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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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July 02, 2019

Job well done Got my truck taken care of in a relatively short amount of time. Best place to go for service for your Ford car or truck More

by Explorer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your fantastic review about your experience. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Rawan Altaher - (708) 364-2228

July 01, 2019

Service They have Great costumer service. Quick and friendly. I would recommend them to anyone that needs service done on their automobile. Good prices and qu More

by PATRICK MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Patrick, we appreciate your kind words about our service team. Thank you for choosing Joe Rizza Ford of Orland Park for your vehicle needs. Best, Rawan Altaher - (708) 364-2228

June 28, 2019

OIL CHANGE Scott was my service manager. He was courteous and professional. A very pleasant efficient Scott greeting and processing of the paperwork was a sm More

by OLEUCANNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to Scott! Best, Rawan Altaher - (708) 364-2228

June 28, 2019

Great service Lauren did a great job diagnosing the problem and servicing my vehicle! She got my car in quickly. I receive consistently good service from Rizza For More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jul 01, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the great feedback! We're very happy that Lauren was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Rawan Altaher - (708) 364-2228

June 28, 2019

Tire service and factory recall Thomas was excellent in information delivery and working with me on options. Great Job. Gary Precin has a great group of workers at Joe Rizza. More

by BJKOCH4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Mackey
Jul 01, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the Thomas and Gary. Happy driving! All the best, Rawan Altaher - (708) 364-2228

June 28, 2019

Great Customer Service Scott Sciaky was the service manager who helped me on June 27. He listened to all my concerns and problems. Was very helpful and friendly. The Best More

by adelinesigler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your review! We really appreciate your business and are so happy that Scott could provide great service to you and your vehicle. We look forward to seeing you again! All the best, Rawan Altaher - (708) 364-2228

June 27, 2019

1 1/2 hour appointment became 4 hours. I finally left Made appointment to get new tires and alignment. Quoted 1 1/2 hours. I left after 3 hours. Service writer Eric was good but uninformed. I was called t More

by Mikelenore1?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Montanez
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

June 27, 2019

Great Service Eduardo and Trino are the best. Dependable and honest. Trino is one of the best technicians ever and the one I trust to do the job right. More

by robert.potts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that Eduardo and Trino could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Oil change good service I received Good service. They kept me updated and they were very friendly. The service was Quick and They have a very Nice waiting area. More

by CHURSTO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Scott assisted to the fullest expectations The service dept at Joe Rizzi Ford has been very helpful in addressing my car’s needs and my concerns. I rate this dept a 5 for being thorough and co More

by BLUECASHIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in service, Lauren Kutsche
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - (708) 364-2228

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