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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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July 22, 2019

Good service Joe Rizza service is the best. Making an appointment is a breeze they always accommodate your schedule. I’ve leased from Joe Rizza for the past 9 yea More

by C21RAMONAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the fantastic feedback about our service department! We appreciate your customer loyalty! Best, Rawan Altaher - (708) 364-2228

July 22, 2019

Great Service! Joe Rizza Ford in Orland Park provides quality service in a comfortable and convenient setting.  I was welcomed by courteous and professional staff wh More

by PT2552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Jul 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Rawan Altaher - (708) 364-2228

July 19, 2019

WAY Over Priced for service. All though the issues were accurately diagnosed, the price quoted was So far out of the ballpark that I had to seek service else where. I successfully More

by 2005_F150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Mackey, Eric Montanez
Aug 14, 2019 -

Joe Rizza Ford Lincoln responded

Our team has acknowledged this review.

July 19, 2019

Service department is reliable I have always been treated fairly and with respect when bringing my car in for service. I have never felt pressured to add on services at that time. More

by Peggy Regan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Eduardo Rodriguez
Jul 24, 2019 -

Joe Rizza Ford Lincoln responded

Peggy, thank you for the fantastic review! We truly appreciate your customer loyalty! Best, Rawan Altaher - (708) 364-2228

July 19, 2019

Handled professionally Even though my car was not repaired at this time I left convinced the issue will be resolved soon. I have confidence this intermittent issue will be r More

by havasu486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Jul 24, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words! Please do not hesitate to come back again if you need anything else in the future! Best, Rawan Altaher - (708) 364-2228

July 19, 2019

Scott service rep was very courteous and helpful during my v Vehicle could of been fixed the first time I brought it in Scott was very helpful Service area very clean and accommodating to to to More

by MARCZALEK61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great feedback. We are happy to hear that Scott was very helpful. If you need anything else in the future, please feel free to come back and visit us any time! Best, Rawan Altaher - (708) 364-2228

July 18, 2019

When in bought my car in to get machanical work done on my c The reason why I rated Joe Rizza Ford with 5 starts, is because they helped me out tremendously. Once I thought that the warranty was not going to cov More

by CARRIZAL709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony rizza was a big help. When I thought I wasn't getting a courtesy car. Here comes tony rizza with a save. And mr. Jerry Spilotro also helped me so so much thank you jerry., Bobby Driggers, Ike Mohammed, Eduardo Rodriguez
Jul 24, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - (708) 364-2228

July 17, 2019

Horrible service Went in for for a recall on my work truck at 8:45 , was told I wouldn’t be charged, had some ladders on it and they told me it would be fine with them More

by VICTORMOLINA15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Jul 24, 2019 -

Joe Rizza Ford Lincoln responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Best, Rawan Altaher - (708) 364-2228

July 17, 2019

Excellent Service The servicers are very helpful and caring! They put forth the effort to get your vehicle serviced an back to you. I like that the effort to make sure More

by Jimmie007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Rawan Altaher - (708) 364-2228

July 16, 2019

A great unexpected experience Awesome being new to the area I wasn’t familiar with the dealership but Tom Mackey made the visit the best experience I’ve had in a while. Made me fee More

by Kungfukatie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jul 18, 2019 -

Joe Rizza Ford Lincoln responded

We are pleased to hear that you had an excellent experience with Tom. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Rawan Altaher - (708) 364-2228

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