Joe Rizza Ford Lincoln - Service Center

Oil chg Very fast and did a good job. Very quick and convenient coffee was good but needed donuts. Everyone was very friendly. Convenient drive up area Very fast and did a good job. Very quick and convenient coffee was good but needed donuts. Everyone was very friendly. Convenient drive up area More

Customer Service Thomas was absolutely exceptional! We had our car in for routine maintenance ( under 60,000) A few days after we had our car back the service engine f Thomas was absolutely exceptional! We had our car in for routine maintenance ( under 60,000) A few days after we had our car back the service engine fault light went on. He made sure we could get it in right away and took care of the minor issue at hand. More

Great friendly service The Mechanic was very friendly & informative of what to expect. I Highly recommended your service. Mark Stephens is always provides reliable workmansh The Mechanic was very friendly & informative of what to expect. I Highly recommended your service. Mark Stephens is always provides reliable workmanship & accurate estimates on length of service visit. More

Very Professional! It’s the only Ford dealership that I’ve visited that treated me like I own a Mercedes!! I loved it & would definitely go back again. From the service It’s the only Ford dealership that I’ve visited that treated me like I own a Mercedes!! I loved it & would definitely go back again. From the service man to the waiting room to the coffee!!! More

Service with a smile I came in for routine service. Scott greeted me right away and began service. I out with in an hour. Don’t get any better than that. I came in for routine service. Scott greeted me right away and began service. I out with in an hour. Don’t get any better than that. More

Outstanding service Following through from sale to excellent work in service department is why I am a loyal customer ( currently 5 autos from JRFord)and soon a sixth, as Following through from sale to excellent work in service department is why I am a loyal customer ( currently 5 autos from JRFord)and soon a sixth, as my youngest son is finishing college. More

Quick and accommodating Service was fast and professional. I brought car in a daily early on accident and they squeezed me in so I wasn’t inconvenienced. everyone was nice an Service was fast and professional. I brought car in a daily early on accident and they squeezed me in so I wasn’t inconvenienced. everyone was nice and had a smile on. More

A good dealership Only complaint is that I waited at least 10 min while a customer who came 5 min after me was served first. When someone finally came to see me, I poin Only complaint is that I waited at least 10 min while a customer who came 5 min after me was served first. When someone finally came to see me, I pointed out the issue and I was told that maybe I had been mistaken for a "drop off car ". I asked what does that mean? He told me well the drop off cars look like yours (Lincoln MKC). I suggested he make sure staff doesn't assume anymore and take/ check on customers as they enter the line, that way no one is passed over and not serviced. Otherwise, a seamless and satisfying experience. More

Service on my car Took my car in for a recall and a 30,0000 mole service. The service was excellent and had no complaints, everyone including the service girl that to Took my car in for a recall and a 30,0000 mole service. The service was excellent and had no complaints, everyone including the service girl that took my payment was very nice More

Rizza is true to form, you didn't have a pick up time or Rizza is true to form, you didn't have a pick up time or a loaner as provided by Lincoln for Navigator service. Your service people messed with bot Rizza is true to form, you didn't have a pick up time or a loaner as provided by Lincoln for Navigator service. Your service people messed with both seat settings and radio settings. I could not even get in the car. You did not check tire pressure as they are all random and below recommendations, which makes me wonder how many other things you skipped. Always seems to be a disappointing experience. Again sad More