Joe Rizza Ford Lincoln - Service Center

Great Personal Service I would like to acknowledge Brian Plachy for his personal service that he showed in servicing bothnmy Lincoln MKZ and my Ford F150. Thank you Brian? I would like to acknowledge Brian Plachy for his personal service that he showed in servicing bothnmy Lincoln MKZ and my Ford F150. Thank you Brian? More

Beyond expectations I stopped in for an oil change and the service advisor informed me that they would also be able to take care of a recall that was on my vehicle while I stopped in for an oil change and the service advisor informed me that they would also be able to take care of a recall that was on my vehicle while I was there. This was extremely helpful as it meant I did not need to schedule a separate appointment and pay for a rental car or sit there for 5 hours with my two year old. They where done in half then time then was expected. Everyone was very friendly and I was happy to watch HGTV while I waited! More

Huge Disappointment! I didn't expect such a huge disappointment from the extended warranty I had purchased. The assistance, and concern that was offer was extremely POOR! I didn't expect such a huge disappointment from the extended warranty I had purchased. The assistance, and concern that was offer was extremely POOR! It was take definitely more than 25 words to express how I was served! No communication during the process. Each day I was the only one following up on updates. Didn't service my car; which was being serviced from a previous request to have repaired, but instead of doing the proper work a temporary fix that had been taken didn't resolve the problem. Their maintenance team that suppose to be experience mechanics should had not taken the route taken to repair car, and did the proper WAY!!! I was so disappointed 😔. Ford now have a guarantee discontinue VIP customer that have purchased 4 cars with the company; had all scheduled service that was needed taken back to Ford to have it taken care of, customer that in the market for 3 new cars for my family. If an extended warranty going to be offer, I expect service to be render if needed. #Poorservice;hugedisappointment More

Accomodating Love how accommodating the service team is with fitting me in. Whether it’s getting me a last minute appointment or taking me as a walk in they alway Love how accommodating the service team is with fitting me in. Whether it’s getting me a last minute appointment or taking me as a walk in they always fit me in More

Pat Kralik great fast, no xx service and sales. 2nd truck bought from Pat. She tells you the way it is. She doesn't give you the run around. Very nice person too great fast, no xx service and sales. 2nd truck bought from Pat. She tells you the way it is. She doesn't give you the run around. Very nice person too. More

Service Dept review Mr Mackey was professional, knowledgeable and personable making my experience pleasurable. If you want good service ask for Mr Mackey. End of my revi Mr Mackey was professional, knowledgeable and personable making my experience pleasurable. If you want good service ask for Mr Mackey. End of my review. Good luck More

Safety recall I really like their service, the reminders text, the only thing that would love u’s to improve is having a loaner if a car. I really like their service, the reminders text, the only thing that would love u’s to improve is having a loaner if a car. More

Computers It would be nice if the auto repairs that needed to be on the computer could be reduced by a few hours. The overall service is great. It would be nice if the auto repairs that needed to be on the computer could be reduced by a few hours. The overall service is great. More

Everyone was friendly, shop was clean Service was quick and easy, I didn’t know that you had to request a car wash as it wasn’t done unless you asked ! Service was quick and easy, I didn’t know that you had to request a car wash as it wasn’t done unless you asked ! More