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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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November 05, 2019

Oil Change This location was great! Thomas gave great customer service and took the time to answer all of my questions. I will definitely be coming back to this More

by Reneexray1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
Nov 06, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 05, 2019

Great Job as Always Was able to fit me in. I live in Indiana. Not easy to get time off for service. I recommend service at Rizza. Great Job. More

by MICHELLEBLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Joe Rizza Ford Lincoln responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 04, 2019

Service personnel make sure the job is done right. I like taking my vehicles back to the dealership for service because they have mechanics that have been trained to service that particular brand and r More

by JAMESRNOWAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers, Ike Mohammed, Eric Montanez
Nov 05, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 02, 2019

Good deal On my new tires. He submitted my rebate to Ford so I wouldn’t have to. He was very helpful with me on selecting my tires More

by GARFIELD40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 02, 2019

Car Maintenance. The Lincoln way is the most trustworthy and dependable system that gets your car maintenance accomplished and leaves you feeling refreshing ,relaxed, More

by PATTYMAY5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALYSSA YOUNG
Nov 04, 2019 -

Joe Rizza Ford Lincoln responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 31, 2019

15,000 mile check up I appreciated a cheerful good morning and a smile from the attendant. The waiting room is pleasant and the coffee plentiful. The car check up took a More

by STARLYDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't remember the attendant's name.
Nov 04, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 31, 2019

Awesome service! I took my Ford explorer in for a recall as well as a replacement hood because I had rust on it after 2 years. Eduardo Rodriguez was an awesome service More

by Maria N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 04, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 31, 2019

Recall on parts. The service department handled all my request quickly and professionally. The gentleman I spoke with was courteous and went through all steps that I w More

by DPAWLOWSKI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
warranty.?
Nov 04, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 30, 2019

Excellent as always Just great always Total respect Great personnel Clean. Well rum like a tight ship ——————-/——-\ The entire crew is ouff Ted standing Mr Clas More

by Steve L
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words, Steve. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 30, 2019

Good service I will be coming back. I had a coupon for the works package for 39$ 10$ off. Good work in a reasonable time. I just wish that you matched other ford More

by Edward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 30, 2019 -

Joe Rizza Ford Lincoln responded

Edward, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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