Joe Rizza Ford Lincoln - Service Center

Wonderful experience The waiting room was comfortable. I didn’t want coffee but it was available. I visited the showroom to see the newer model of my car. The areas I visi The waiting room was comfortable. I didn’t want coffee but it was available. I visited the showroom to see the newer model of my car. The areas I visited were clean and the persons I interacted with were courteous. More

Excellent service that works with you. Brought my car in for warranty work and a Works package. Was able to drop it off on the morning and pick it up that day finished. Brought my car in for warranty work and a Works package. Was able to drop it off on the morning and pick it up that day finished. More

Maintenance Great experience. Scott took very good care of my vehicle. The work was completed with care and my vehicle came back cleaned up. The time in was accep Great experience. Scott took very good care of my vehicle. The work was completed with care and my vehicle came back cleaned up. The time in was acceptable. More

Extra key created The dealership was very friendly and kept you up to date on the progress and were very knowledgeable. I would most definitely come back to this deale The dealership was very friendly and kept you up to date on the progress and were very knowledgeable. I would most definitely come back to this dealer for all future issues. More

Oil Pressure Light on I'd like to say the service gentleman Tom Mackey was very helpful in trying to assist me in finding out with what was going on with my truck! I am ve I'd like to say the service gentleman Tom Mackey was very helpful in trying to assist me in finding out with what was going on with my truck! I am very happy with the results with their findings and I have my truck back and am satisfied with their service. More

Oil change Nice and simple transaction no issues. Car was completed before it was expected. Shuttle took me home and brought me back to pick it up. Nice and simple transaction no issues. Car was completed before it was expected. Shuttle took me home and brought me back to pick it up. More

Needed a oil change I stopped in for an oil change with no opponent no problem also got my phone connected to the car some how I screwed it up they were very happy to do I stopped in for an oil change with no opponent no problem also got my phone connected to the car some how I screwed it up they were very happy to do do it for me my sales person Sarah Vargas saw us in the show room and came right over to help us with our needs it was the friendliest time I’ve ever had in a dealership More

Great experience Love the service you receive. They are very friendly and professional. Eric was great in explain the problem I had I would definitely bring my car b Love the service you receive. They are very friendly and professional. Eric was great in explain the problem I had I would definitely bring my car back for service More

Poor service center. Had the oil changed at approx 4000 miles on my new Nautilus and the car came back with and oil leak. I have photos of the oil leaking around the dr Had the oil changed at approx 4000 miles on my new Nautilus and the car came back with and oil leak. I have photos of the oil leaking around the drain plug if you would like to see them. Had to go back to get corrected and the engine oil was overfilled at this oil change. That's terrible and a great way to ruin an engine. When I got the phone call that my car was ready I was told that the technician said to let the car sit for at least an hour before I checked the oil as this engine (2.7l dual turbo) needs this much time for the oil to drain back. What!? I told you that the engine oil level was too high and drain back time would only worsen this condition plus I normally wait 12 - 24 hrs before checking the engine oil in my garage. Told them the steering wheel was not straight and the car came back better but still not straight so it had to go back again. Had a squeak at the drivers side door when the sun shined on it and it got hot couldn't find it the first time and had to go back. Supposed to be corrected but will have to wait until it gets hot out again. More

2 hours for an oil chamge Appt was at 10-women came in for her appt at 11 (same service-oil change) and was finished the same time as me. I was the last person left in the wait Appt was at 10-women came in for her appt at 11 (same service-oil change) and was finished the same time as me. I was the last person left in the waiting room-including those who arrived well after me. Also get a text when my service starts and is finished-did not happen. Car is usually washed after service-not this time-seems your more interested in sellinge more parts and service than what I came in for More