Joe Rizza Ford Lincoln - Service Center

Disrespectful people A few disrespectful employees I met there. One of them is Natalie from answering the phones ,she argued with me each time I called. Another person i A few disrespectful employees I met there. One of them is Natalie from answering the phones ,she argued with me each time I called. Another person is Eduardo from Service. I would call him ignorant. I would like to talk about it with someone. I tried to call service manager Dave, but he never return on my voice mail. Jesse R . From service, I would give him 5 STARS. Excellent service from him. Thank you for giving me opportunity to talk about it. More

Professional Made sure the car was done to utmost quality would never purchase a car from any other dealer .They have been proven excellent in Sales. Made sure the car was done to utmost quality would never purchase a car from any other dealer .They have been proven excellent in Sales. More

I scheduled an appointment for an oil change the beginning of the week and my appointment was on a Thursday so when I went to my appointment they couldn’t find my appointment but despite of not seei beginning of the week and my appointment was on a Thursday so when I went to my appointment they couldn’t find my appointment but despite of not seeing my scheduled appointment they still were able to see me. I dealt with Eduardo and he was so nice and helpful! Thank you Eduardo for all your help! More

Excellent service I made an appointment over the phone dropped my truck off in the morning and it was ready and waiting when promised. Scott’s the best I made an appointment over the phone dropped my truck off in the morning and it was ready and waiting when promised. Scott’s the best More

Joe Rizza in Orland Park I trust Lou Vieceli and the quality of work Joe Rizza provides. Eric Montanez is competent, reliable, and accommodating. I’ve had my car for 10 years I trust Lou Vieceli and the quality of work Joe Rizza provides. Eric Montanez is competent, reliable, and accommodating. I’ve had my car for 10 years and Joe Rizza is the only place I take it for service because of employees like these. More

Perfect Fast, friendly and perfect. Explained everything and they were right about how long it would take. Purchased truck there, have truck serviced there a Fast, friendly and perfect. Explained everything and they were right about how long it would take. Purchased truck there, have truck serviced there and wouldn't go anywhere else. Thanks so much! More

Good. A car wash after service would be a plus Good good good good good good good good good good good good good good good good good good good good Good good good good good good good good good goo Good good good good good good good good good good good good good good good good good good good good Good good good good good good good good good good good good More

Terrible I brought my car in for service due to a transmission warranty issue. It took them almost five hours to call me. They diagnosis my car and never calle I brought my car in for service due to a transmission warranty issue. It took them almost five hours to call me. They diagnosis my car and never called me. I had to call them. Plus they were supposed just look at the trans but they told my front end was making noises. I dropped it off with no noises and now it’s making noises? Then I pick up my car and not even 10 minutes the car died. Took my car back and then I was told I needed to pay a diagnostics. Took it to another dealer of ford, they told that the car needed to be synchefd. The control modeule needed to be resunched. They did it and now the car is fine. The front end noise was just the cover under my car was loose. Just waiting for clutch to come in, plus I called ford and they told the car shouldn’t have left the lot. Even my insurance was against it. Ford told me that they needed to call and they could have got a rental approved. After the clutch replacement I’m not going back to joe rizza. More

Great Place Great place to get your car repaired. Tech know s how to fix what is wrong and service advisors are so nice and friendly. Thank you Great place to get your car repaired. Tech know s how to fix what is wrong and service advisors are so nice and friendly. Thank you More

Very good It was very good service everything was professionally handled. I would highly recommend a friend to see Jessie Ramirez, he was extremely helpful and It was very good service everything was professionally handled. I would highly recommend a friend to see Jessie Ramirez, he was extremely helpful and friendly More