Joe Rizza Ford Lincoln - Service Center
Orland Park, IL

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center
This dealership always takes care of me when I have a problem with my Ford Fusion. The staff is very knowledgeable, and customer service is an obvious priority! problem with my Ford Fusion. The staff is very knowledgeable, and customer service is an obvious priority! More
Don’t like comments made from service repBeen driving Don’t like comments made from service rep Been driving for while over 40 years don’t need anyone to tell me it basically in my head Please Mr RiZa Don’t like comments made from service rep Been driving for while over 40 years don’t need anyone to tell me it basically in my head Please Mr RiZa told his staff to order me a new seat and everyone is ignoring his request More
I was extremely pleased with the service at Rizza especially because I do not own a Ford I have a Hyundai Tucson but they treated me as if I did especially because I do not own a Ford I have a Hyundai Tucson but they treated me as if I did More
Not happy that it took three visits to get my truck working properly and I had to suggest the problems with no deals like maybe a free oil change or tire rotation or front end alignment or something!!! working properly and I had to suggest the problems with no deals like maybe a free oil change or tire rotation or front end alignment or something!!!! More
Great experience so far! I have been in and out with very little wait time between oil changes and warranty work I have been very satisfied with all of the Joe Rizza team!! You make it easy to get thing very little wait time between oil changes and warranty work I have been very satisfied with all of the Joe Rizza team!! You make it easy to get things done, thank you. More
Thomas Mackey was incredibly helpful, knowledgeable and kind! The entire process was easy and fast. My car was done hours before it was supposed to be which is nice kind! The entire process was easy and fast. My car was done hours before it was supposed to be which is nice More
I was very very happy with Rizza when I brought my car in for repair. My first contact was with Thomas Mackey (Client Service Manager), great guy, who explained when the car would be looked at, when he would for repair. My first contact was with Thomas Mackey (Client Service Manager), great guy, who explained when the car would be looked at, when he would call me, and what he felt the problem was. He called me back the day he said he would, the car was repaired promptly and runs great! More
Professional, courteous, and efficient was our service experience. We've taken out Lincoln SUV in to two other dealers because when we go over bumps in the street, there's a loud squeaky noise The techn experience. We've taken out Lincoln SUV in to two other dealers because when we go over bumps in the street, there's a loud squeaky noise The technician made a note of it for future reference. That was more than the others. More
Great experience with service and sales departments. Highly recommend . . A great team of professionals who work hard to take care of their customers well done Highly recommend . . A great team of professionals who work hard to take care of their customers well done More