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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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March 23, 2020

Every time I have visited the dealership to purchase or service my vehicle it’s been a great experience . Staff has always been professional prompt and trustworthy in my experiences with Rizza of Orland More

by JIMMYTYLKA
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez
Mar 24, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 22, 2020

Every time I come in for service my car runs better then it ever has! I love the work they do! I could not be happier More

by tori.traicoff
Recommend Dealer
Yes
Employees Worked With
Cheryl zobrack
Mar 26, 2020 -

Joe Rizza Ford Lincoln responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Ford was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 22, 2020

Appointment was on time as scheduled and my vehicle was serviced for routine maintenance as needed, always a pleasure bringing my vehicle to Joe Rizza Ford. Eric Montanez provided great customer service. More

by JWLUNDGREN
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 26, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 22, 2020

Great service, greeted me promptly and kept me informed of recommended service. Quick service, very satisfied. Joe Rizza Lincoln is my preferred dealership for service and would highly recommend it. More

by Dpb794
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 26, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 20, 2020

I scheduled a service call on my Lincoln MKZ for Friday March 13th reason service picked up my vehicle and dropped off a loner on time when the service call was complete reason called me to schedule a mutu More

by ZAC71
Recommend Dealer
Yes
Employees Worked With
cree and Teresa
Mar 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 19, 2020

Thomas is so nice ! He went to the extra mile to help me out & the service men who worked on my car let me know everything I needed, so I’m fully aware with the progress on my car. Tony washed my car & it More

by dejdej19961024
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey & Tony
Mar 19, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Thomas. Please let us know if we can ever help you in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 17, 2020

Scott was very helpful and wrote up my maintenance work with no problems. The work was done quickly and Scott texted me when it was done. As usual, very nice work. More

by drjcw
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2020

Service, Pick-up service I'm not sure who my service people where, I used the pick-up service. The men from the pick-up service where very nice and professional. More

by MSDCOLLIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Joe Rizza Ford Lincoln responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2020

When I come to Joe rizza Ford everybody takes care of me very well. When I mean everybody I mean service department Parks department down to the Porter's they all treat me very well they are a very good tea More

by robertrioux420
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 18, 2020 -

Joe Rizza Ford Lincoln responded

Robert, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2020

Your service was great! Was kind of disappointed you don’t wash the vehicle any more and you raised your prices. Wish to stay with Ford! More

by tonyktz
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Joe Rizza Ford Lincoln responded

At Joe Rizza Ford, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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