Joe Rizza Ford Lincoln - Service Center

Went above and beyond when Lincoln said they would not cover repair under warranty. They called and explained everything and ended up covering the cost. The valet is always on time and very respectful. cover repair under warranty. They called and explained everything and ended up covering the cost. The valet is always on time and very respectful. More

So pleased with the mechanic Tony. He has worked on our cars and when done takes the time to talk to us. Couldn’t be more pleased and will be a very pleased customer cars and when done takes the time to talk to us. Couldn’t be more pleased and will be a very pleased customer More

The entire process was convenient and clean. Given the current pandemic, I was pleased to see the employees wearing gloves, and that my seat and steering wheel had been covered while it was being worked o current pandemic, I was pleased to see the employees wearing gloves, and that my seat and steering wheel had been covered while it was being worked on. More

I am very happy with the service I received at joe Rizza ford! I feel like staff went above and beyond to ensure my vehicle was take care of quickly but they still paid attention to detail. Highly recommend ford! I feel like staff went above and beyond to ensure my vehicle was take care of quickly but they still paid attention to detail. Highly recommend More

Took care of everything required. Prompt and curtious and on time with appointment. All work performed professionally and efficiently. Pleasant clean atmosphere, Thanks for the pleasant experience. on time with appointment. All work performed professionally and efficiently. Pleasant clean atmosphere, Thanks for the pleasant experience. More

Eric M. Is was very trustworthy and professional. I hope to continue doing business with this dealership and drive 40 if need be. Thanks Eric to continue doing business with this dealership and drive 40 if need be. Thanks Eric More

The Service guys were great, like always. Scott took care of all of the items I wanted done. Got the Works service & the car washed. Always a great experience, even in these trying times. of all of the items I wanted done. Got the Works service & the car washed. Always a great experience, even in these trying times. More

My most recent experience with this dealership was to request their assistance with processing a reimbursement related to a recall for an item I had already had repaired at an independent body shop. All request their assistance with processing a reimbursement related to a recall for an item I had already had repaired at an independent body shop. All seem to have gone well on January 28 when I presented my paperwork and waited the 6 to 8 weeks as I was told to do. After that time. I called to find out where my reimbursement might be and was told that I needed to come back in with my paperwork again. With everything that’s going on right now and considering this dealership is not even close to my house I have no intention of doing that. It’s an unreasonable request with no explanation as to why they didn’t do their job right the first time. More

Your service department and porters where excellent. I had a couple of questions. They answered and treated me with respect. Very happy with my experience. Thanks! had a couple of questions. They answered and treated me with respect. Very happy with my experience. Thanks! More