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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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April 14, 2020

I always feel like I’m treated like family. Excellent service and attention to detail. I appreciate the text messages to make sure I’m kept appraised of the work being done. More

by Kathy Spiewak
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Apr 16, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your kind words about your experience! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2020

I always like the service at Joe Rizza effect I know Joe Rizzo but I’m a little disappointed that we’re not getting the coupons in the mail for oil changes and that you guys are not washing cars anymore aft More

by MIADOM417
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 10, 2020

Rizza Ford/Lincoln has done a good job with good people during a difficult time during Covid 19. The body shop had to struggle thru a difficult rebuild from my accident, but succeeded after some dead ends. More

by GOMPERS53GRAD
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Apr 16, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 10, 2020

Everything was great!! Car was fixed in a timely manner and cleaned up before given back to me. Everyone I dealt with was wonderful. Thank you More

by SHANNONLENIHAN
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez, Eric Montanez
Apr 16, 2020 -

Joe Rizza Ford Lincoln responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 07, 2020

Did a great job on one my old (2000) fav vehicle. A GMC conversion van. I take all my fords for service here. Always will And now the Van too! More

by RONDMENDEL63
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Apr 16, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate your input, Ron. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 06, 2020

Eduardo Awesome service agent extremely helpful + friendly - quick turn around time on service - sadly Corona virus did allow my F150 to get washed like usual More

by HUNKY59SAVAGE
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Apr 06, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to working with you again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 06, 2020

Incredible service every time. Staff has always greeted with a smile and given you the utmost respect. Mark Stephens is the only person I allow to service my Jeep or Lincoln. 5 Stars. More

by LukeB1997
Recommend Dealer
Yes
Employees Worked With
Mark Stephens
Apr 06, 2020 -

Joe Rizza Ford Lincoln responded

Luke, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.co

April 06, 2020

Car was dropped off for recall work. Everything seems good with the car. Disappointed that a loaner car is not offered or available for recall work. Also first time my car wasn’t washed when any dealers More

by JAMS0623
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Apr 16, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 06, 2020

Brought vehicle in as the check engine light was on. Solved the problem quickly. Great service, no complaints. Will definitely come back again for any of my vehicle maintenance. More

by STENCZA50
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Apr 16, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2020

I was in a dealership for three hours And when I tell you they took care me for The whole three hours. The salesman Raul And the general manager Gary Was awesome. Thanks guys👍🏽 More

by Tremell Adams
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez
Apr 06, 2020 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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