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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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April 22, 2020

I’ve always received great service at Rizza Ford/Lincoln. I love the concierge service. Would highly recommend Rizza to anyone. The porters who picked up and returned vehicle were very professional More

by BJBERNAS49
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 21, 2020

Reached out to me with a solution instead of a problem, scheduling was accommodating and to my liking. All and all very good experience for this More

by JOHN.RORER
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 21, 2020

Professional courteous personnel trustworthy when I leave there I feel 100 percent confident my vehicle is in top shape I can go anywhere in the country with no problems More

by 10859
Recommend Dealer
Yes
Employees Worked With
Jessie ramirez, Bobby Driggers
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 20, 2020

Excellent customer service Have used Rizza Ford for many, many years and have never been disappointed with their service. Feel they are honest when they recommend something nee More

by NICKANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 20, 2020

They're was a mix up as to when my appt was,and they took me in anyway Which I fully appreciated.eduardo is very professional at what he does.service area Very clean.very pleased with everything.thanks I More

by JOHNMARKGANNON
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 18, 2020

Excellent Service Had warranty work done (recall). Done as promised and in short order. Liked the extra effort for COVAD related cleanup, steering wheel wrap and seat c More

by WPLACHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
April 17, 2020

This is our first Lincoln and I must say Eduardo Rodriguez was extremely patient and informative. He went above and beyond resolving our computer issues. More

by ROMAZING1
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
April 17, 2020

Joe Rizza always does a great job. Service completes on time and with Covid 19 all precaution were completed. Scott from service was truthful and polite More

by Rjensen
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2020

One of the service managers recently contacted me about scheduling a service for my car. This was helpful as I had recently called in to schedule a service, was put on hold and no one could help me. This More

by LjTucco
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Apr 16, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2020

Kept me informed on repair job and did the work quickly during this difficult time. Easy to schedule pickup of car on weekend too. Appreciate efforts More

by E
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Apr 16, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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