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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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May 03, 2020

Joe Rizza Ford has always been my go to service destination. Always professional and courteous. Getting the job done fast and right the first time. More

by KWA162
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 03, 2020

Excellent service as always. Staff is always friendly and willing to go the extra mile. The staff really cares about your vehicle and its customers. More

by SABROSA1
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
May 05, 2020 -

Joe Rizza Ford Lincoln responded

At Joe Rizza Ford of Orland Park, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 01, 2020

Awesome service always, with people who care. They always do the little extras. Ike and David are great to work with. Thanks again guys great job. More

by GBEL1526
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 01, 2020

Excellent service always given the current Covid-19 situation, precautions were taken by staff of Rizza,. Waiting are is clean and seating is meeting social distancing is b More

by SORTIZRIVERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 30, 2020

Absolute great experience dealing with this dealership and the service department. Clean and modern service center area and very pleased with the quality of the work More

by MDNUGEN
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 30, 2020

20 years later The service area is kinda as clean as one can be. Same type of floor sealer as Hoover Dam parking garage .I think for the price paid, the value was t More

by Mr. Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fast Eddie Felson, Eric Montanez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 30, 2020

JoE Gio is a great salesman He took care of all our car needs and was very nice to deal with as a person And so was GARRY he went to bat for us with the finance company and I will be recommending all my fr More

by ANDREALALLEN07
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 30, 2020

Great service , quick and very friendly advisor !Would Great service , quick and very friendly advisor ! Would recommend this service department to my friends and family ! Always a great experience ! Than More

by ALLORTIZ1223
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed, Eduardo Rodriguez, Eric Montanez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 30, 2020

Service advisors have been ok. I wish they’d explain more about what is being done with my car instead of me having to ask them leading questions to find anything out, but at least they are friendly. The More

by CETORBETT
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
April 28, 2020

The loaner vehicle was dirty inside and out there was a empty water bottle under driver seat, the vehicle on my paperwork was not the vehicle delivered to me. I did not receive a call informing me my vehic More

by DENNIEWILLIAMS
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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