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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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June 01, 2020

They were fast, informational and really thought about social distancing. They explained what they were doing and they called me when the job was done. More

by wealthy_woman
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jun 04, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 31, 2020

Thomas, my service writer, did a great job. The part on my car had been changed during my last service and it has taken the technicians 3 trys to get it right. I just hope it does not fail again More

by MIKEEWCR
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Jun 03, 2020 -

Joe Rizza Ford Lincoln responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Ford of Orland Park was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 30, 2020

I ENJOY MY VISITS EVERY TIME I GO THERE. AWESOME WORKERS, SERVICE IS EXCELLENT, AND THEY GET THE JOB DONE. WILL BE A JOE RIZZA CUSTOMER FOR LIFE. More

by TEACHBJP
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Jun 03, 2020 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 30, 2020

Great service..always friendly..can always rely on Rizza ford-lincoln to be there for us in our time of need..keep up the good work!! More

by JADDUCCI
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jun 03, 2020 -

Joe Rizza Ford Lincoln responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Ford of Orland Park was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 26, 2020

THE SERVICE WAS GOOD AS WELLIT, WAS COMPLETED IN A TIMLEY MATTER. I have had my truck here in the pass an Steve g the mechanic worked on it thanks steve an jessie. More

by isweden
Recommend Dealer
Yes
Employees Worked With
Steve g an jessie
May 29, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 26, 2020

Service was great, greeted by Ike, told gave him my appointment information. Service with a smile. Called me to let me know that I was due for a air filter and cabin filter replacement gave the okay. More

by kpk
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
May 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 26, 2020

I recently had some extensive bodywork done at Joe Rizza and can’t say enough good things about them. Bob and his crew do amazing work. More

by IRISHMOON597
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
May 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Joe and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 25, 2020

The personal are professional and courteous. They make you feel comfortable. Given the fact that it is up to the customers to be responsible for their understanding, I believe Rizza enterprises does a fai More

by PAULJLAMPKIN
Recommend Dealer
Yes
Employees Worked With
Gary Precin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Eduardo Rodriguez, Sarah Vargas
May 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 23, 2020

Very pleasant atmosphere during this difficult time. Was in and out in no time, when I was told it would take half a day. Thanks More

by LRJHNSTN6
Recommend Dealer
Yes
Employees Worked With
Didn't get name
May 28, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 23, 2020

Great customer service and even better service performed.valet service was efficient and convenient. Joe Riza has found a fan and customer..A big thank you More

by rpatrice
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez, Eric Montanez
May 28, 2020 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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