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Joe Rizza Ford Lincoln - Service Center
Orland Park, IL
1,635 Reviews
1,635 Reviews of Joe Rizza Ford Lincoln - Service Center
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June 05, 2020
Employees very professional and efficient.Work seems to Employees very professional and efficient. Work seems to be performed to my satisfaction. But when you say we will pick your car up and bring it back Employees very professional and efficient. Work seems to be performed to my satisfaction. But when you say we will pick your car up and bring it back make sure you can do it. I was promised a Lincoln to drive while my car was in service got a little Ford. More
by HERTG
Verified CustomerEmployees Worked With
Bobby Driggers
June 05, 2020
I do not remember names of service dept with my first visit but they were great. My last visit was my vehicle only. Your Car Porters very friendly. Only down side was telephone service not very good u visit but they were great. My last visit was my vehicle only. Your Car Porters very friendly. Only down side was telephone service not very good until I spoke with Alyssa. She’s great & got me in touch with someone to sched my service appt. Thanks More
by DELUCK5
Employees Worked With
June 05, 2020
Joe Rizza Ford is Great! Found a 6 inch bolt in my tire causing the air pressure light to go on alarm. They repaired it an now no light, no alert, and no problem. Eric was kind and courteous all the way. causing the air pressure light to go on alarm. They repaired it an now no light, no alert, and no problem. Eric was kind and courteous all the way. Thanks guys. More
by njnson
June 05, 2020
Great service every thing one time thy did good job thy take care my care professionaly thy treed me like my family really thy are the best take care my care professionaly thy treed me like my family really thy are the best More
by Abdullahbadra
Employees Worked With
Eduardo Rodriguez
June 05, 2020
The drivers that picked up and dropped off my car were great. My car was dropping off at 9:30 for the works and had to call at 4:00 because no one ever called to even let me pay. Also when I called to f great. My car was dropping off at 9:30 for the works and had to call at 4:00 because no one ever called to even let me pay. Also when I called to find out how much “ the works” was at the dealership I was told $53. I was charged $66.! Won’t ever use your service department again. Finogit my car at 5! Very disappointed. Also talked to a number of service people. More
by Onemom2nana
Employees Worked With
Other Employees :
Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
June 04, 2020
They had my truck a week and kept pushing me back in the line then had to order parts that took another couple days and didn’t even offer me a loaner line then had to order parts that took another couple days and didn’t even offer me a loaner More
by MARC.HAVIS
Employees Worked With
June 04, 2020
Dealership and its service employee's are friendly, courtieous and have been very helpful during all my service visits. I highly recommend this dealership. John D courtieous and have been very helpful during all my service visits. I highly recommend this dealership. John D More
by JOHNFMD
Employees Worked With
Can't recall all but all that helped me were good., Ike Mohammed, Tom Mackey
June 04, 2020
Was charging me 44.00 for oil change. Now wants 129.00 for oversized vehicle. Would like to stay with dealership but won’t be able to at that price. It’s a shame. for oversized vehicle. Would like to stay with dealership but won’t be able to at that price. It’s a shame. More
by Ejp64
Employees Worked With
Eduardo Rodriguez
June 04, 2020
Joe Rizza Ford has always provided prompt and courteous customer service. We have never been dissatisfied with the service department. We highly recommend Joe Rizza Ford. customer service. We have never been dissatisfied with the service department. We highly recommend Joe Rizza Ford. More
by MKRSEKQM
Employees Worked With
Eduardo Rodriguez
June 03, 2020
Didn’t fix the car left message for service writer never return calls. We were told the car was tested and fix the water leak first rain we had it leaked again Call left messages never got a return call fr return calls. We were told the car was tested and fix the water leak first rain we had it leaked again Call left messages never got a return call from this writer that was handled it all alone Talk to the girl that answered the phone said she gave him a hand written message to call More
by Motorcars Express Jim
Employees Worked With
Eduardo
