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Joe Rizza Ford Lincoln - Service Center
Orland Park, IL
1,635 Reviews
1,635 Reviews of Joe Rizza Ford Lincoln - Service Center
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June 16, 2020
I dropped off my vehicle for a check engine light since then they have worked very hard , they strive to exceed expectations and wouldn't go anywhere else for my vehicle needs then they have worked very hard , they strive to exceed expectations and wouldn't go anywhere else for my vehicle needs More
by Janessa
Verified Customer
June 16, 2020
the best love their service alwaz accurate timely manner good customer service skills will buy again without a doubt cnt express how much i love ths car good customer service skills will buy again without a doubt cnt express how much i love ths car More
by SHONACOX66
Employees Worked With
ike
June 16, 2020
It is the best dealer in the area. They will go out of there way to find a solution to problems that other dealer wouldn’t there way to find a solution to problems that other dealer wouldn’t More
by JW1078
June 16, 2020
Service advisor Jesse had no clue what was going on. Didn’t know what the service tech had done. Told me check engine light comes on with low fuel and it would have to be reset every time I got below Didn’t know what the service tech had done. Told me check engine light comes on with low fuel and it would have to be reset every time I got below 50 miles. I assured him that is what the low fuel light was for and he said they both come on. Just making stuff up without talking to the mechanic More
by RJAARDSMA
Employees Worked With
Jessie
June 15, 2020
I utilized the valet service to pickup and drop off my car for regular maintenance. The pickup went fine, with the staff member very polite and professional. The service was completed and I received a c car for regular maintenance. The pickup went fine, with the staff member very polite and professional. The service was completed and I received a call around 2:30 scheduling a drop off at 5:00p. At 5:45p my vehicle had not been delivered, and I called the dealership. The phone rang and rang for several minutes until someone in sales finally answered. She said service was closed and did not know where my vehicle was. She ultimately transferred me to the general managers voicemail. Gary, called me back about 10 minutes later. He was able to find my car and it was delivered around 6:30p. More
by Al8665
Employees Worked With
June 15, 2020
took to long, service advisor acted as if a big chore to take care of me, i had an appt., the service area was not busy take care of me, i had an appt., the service area was not busy More
by LYNN50
Employees Worked With
June 15, 2020
Given the climate due to this pandemic, it was handled extremely well, with my safety a priority. Work was done as requested and quickly. It’s why I choose to come back for all my maintenance work. extremely well, with my safety a priority. Work was done as requested and quickly. It’s why I choose to come back for all my maintenance work. More
by Jack59
Employees Worked With
Tom Mackey
June 15, 2020
Service was great, Tom made the process easy. My truck is good as new now. Thank you! Waiting room is comfortable and spacious as well. I stopped in on the sales side and asked a few questions as well, is good as new now. Thank you! Waiting room is comfortable and spacious as well. I stopped in on the sales side and asked a few questions as well, the salesman Luke was great and very knowledgeable, no games played at all, I appreciated his time very much. More
by Mike S
June 12, 2020
Tom did a great job checking me in and explaining the procedures. He called to let me know what additional services needed to be done and the car appears to be well taken care of. procedures. He called to let me know what additional services needed to be done and the car appears to be well taken care of. More
by Terry Baeder
Employees Worked With
Tom Mackey
June 11, 2020
Great service from all the people at Rizza.Everyone I came in contact with had wonderful attitudes. Seem to enjoy their jobs.I was really taken by Thomas Mackey. Made me feel confident. came in contact with had wonderful attitudes. Seem to enjoy their jobs.I was really taken by Thomas Mackey. Made me feel confident. More
by PAULJLAMPKIN
Employees Worked With
Bobby Driggers, Ike Mohammed, Tom Mackey
