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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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June 27, 2020

Always been able to get in and have quality work performed on the car. The car was worked on within a period of 2 hrs. More

by NNAIDCJ1
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 27, 2020

Always great service from all departments. The best is Tom and his friendly, professional service. He cares. Thank you. Will always bring my Lincoln to Rizza for service and when looking for a new Lincoln More

by Roch
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 27, 2020

Always great service in all departments. The best is Tom in the service department. He is so friendly and professional. He care. Thank you for all your help. More

by Roch
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 27, 2020

FABULOUS, thank you for taking care of my vehicle. My service person Tom made sure I was in good hands and I appreciate him so....👌🏾 More

by HUDSONSHERRI
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 27, 2020

Eduardo did a great job in ensuring the issue That was reported in the past was found and resolved . Appreciate the constant updates Thank you. More

by BERTHAMARTINEZ18
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 26, 2020

Slow oil change/tire rotation If you want people to have their car serviced at the dealership, routine work needs to be completed more quickly. I should not have to call to find o More

by JOROWE135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Montanez
June 26, 2020

Impressed with attention paid to preventative virus control. Difficult to write 25 words about a simple oil change, should not be mandated , People all nice More

by bjgerosa
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 26, 2020

Nice experience. I like going to Rizza for service. They don’t try and upsell work that is not needed. It’s worth coming from Indiana to Rizza More

by Pete
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eduardo Rodriguez, Tom Mackey
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 26, 2020

Mr Tom was very professional and when I arrived he was there to receive my vehicle. I was pleased with the services and helpful answers. More

by SANDRAOAKLEY
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 26, 2020

All staff is always efficient, knowledgeable & professional. All staff is always efficient knowledgeable & professional. Truly appreciated Don’t like Dealer Rater Review 25 word minimum More

by PATRICKMCGING
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez, Eric Montanez, Tom Mackey
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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