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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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July 14, 2020

Excellent job, they were super fast had me in out , the service writer was super nice and made sure i understood everything without a hassle thats what i call excellency More

by Janessa
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jul 16, 2020 -

Joe Rizza Ford Lincoln responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Joe Rizza Ford of Orland Park team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 12, 2020

We primarily dealt with the Bob from the body shop. He was fantastic to work with, answered all of our questions and is a great professional. More

by CJ
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Jul 15, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

Those Rizza guys in service: from the Manager David, Thomas, Scott and the others are very efficient and professional in the work they do. **Best in the midwest** More

by gia180g
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Jul 14, 2020 -

Joe Rizza Ford Lincoln responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Ford of Orland Park was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

Great service I was able to use my pFord points with no Great service I was able to use my p Ford points with no problems. Ike could not find them at first but once he found the problem he corrected it. More

by EDLANGEVIN1962
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jul 14, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 10, 2020

I like the fact that they have a pickup and delivery I like the fact that they have a pickup and delivery service for your car. I get to have the car serviced and still do my daily activities. Also the More

by DJNJ0LIET
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Jul 14, 2020 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 09, 2020

The service I receive was great. Edwardo kept me informed to what was going on from drop one car off to picking up another.what services was needed and how long it would be.. if the time frame was longer he More

by HOWARD76
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jul 14, 2020 -

Joe Rizza Ford Lincoln responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Joe Rizza Ford of Orland Park team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 09, 2020

Very dissatisfied with the work they did on my 2019 Nautilus. They picked up my car from my home and the loaner they gave me was dirty and smelled like an ashtray! I had a scratch that needed to be fix More

by Dkirschling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
July 08, 2020

Great experience The dealer was great foe service. The representative called and kept me updated on the status of my car. He also made suggestions for other work that More

by KAREN3BOYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jul 13, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 07, 2020

I do all of my service at Rizza. I mostly do all of my service interactions with Scott. He is always very helpful. I have no complaints. Bob in the collision shop has also been extremely good. He stand More

by mchugh904
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Jul 07, 2020 -

Joe Rizza Ford Lincoln responded

We loved reading this review! Happy customers are our aim, and it appears Scott and Bob really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions, we’re always available to help. Kind regards, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 06, 2020

Able to get the part I needed in 1 business day and install it the following morning as promised. Was able to get in to get a quote w/o an appointment and have job finished 26 hours later. More

by K.SCHMALTZ
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from our team. If there is anything more that we can do, please come back and see us again. Take care, Nora Rizza, Internet Director, nrizza@rizzacars.com

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