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Joe Rizza Ford Lincoln - Service Center
Orland Park, IL
1,635 Reviews
1,635 Reviews of Joe Rizza Ford Lincoln - Service Center
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January 23, 2013
I visited the dealership for service with Dave Pace. He was extremely busy. He asked Sam to assist me with anything I needed until he could take care of my needs. Sam answered questions that I had regard was extremely busy. He asked Sam to assist me with anything I needed until he could take care of my needs. Sam answered questions that I had regarding my car. Sam is very familiar with the the operation and options of Cadillac SRX, he offered advice on the operation and any service that may be needed. Dave in the mean time took my car and gave me a loner. No other dealership has ever offered the service that I have received at Rizza. Thanks Sam and Dave! More
by Franh444
Employees Worked With
Sam
July 18, 2012
Service manager David answered all my questions and had an order taken care of that was really appreciated.Brian always has the car in on time and everything explained about the work done.Thanks to David an order taken care of that was really appreciated.Brian always has the car in on time and everything explained about the work done.Thanks to David and Brian for taken care of me. M.McDermott More
by mickaro
February 10, 2012
Brought my 2006 Explorer in for service and when the Service Advisor called to tell me what needed to be fixed he quoted me a price that was a few hundred dollars less than what the EXTREMELY condescend Service Advisor called to tell me what needed to be fixed he quoted me a price that was a few hundred dollars less than what the EXTREMELY condescending and rude male cashier told me the total cost was when I went in to pick up my car later that day. And my 5 year extended warranty expired 3 months ago so of course, they just now figured out there actually was something wrong with my left turn signal that would cost a couple hundred dollars to fix even though I've brought it in to be fixed several times during my 5 year warranty and was told there was absolutely nothing wrong with it. Would never recommend this dealership to anyone. More
by 2006 Explorer
Employees Worked With
Charles Hatcher
November 17, 2010
I was DENIED service with my EXTENDED WARRENTY!! I have a F-350 Truck that I've had for years. I take care of my truck because I know it takes care of me. But now, with ONLY 115,000 miles of a 200,000 Mile E F-350 Truck that I've had for years. I take care of my truck because I know it takes care of me. But now, with ONLY 115,000 miles of a 200,000 Mile Extended Warrenty, Rizza Ford is CLAIMING NO RESPONSIBILITY for repairs! They are CLAIMING I didn't take care of my vehicle. DO NOT TRUST RIZZA FORD! Do not purchase a warrenty from them it is USELESS!! More
by jay.geary
Employees Worked With
Manager
June 17, 2010
This is the worst experience with a Porsche dealer ever. These guys are a disgrace - arrogant, technically dumb and way over priced. Will never go back. They should stick with Kia, they must be good at th These guys are a disgrace - arrogant, technically dumb and way over priced. Will never go back. They should stick with Kia, they must be good at that because they are the worst Porsche dealer in the Mid West More
by daveslast
Employees Worked With
charles in service
