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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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August 31, 2018

Oil change Service was done complimentary due to points earned and that was a bonus. It still took over an hour:(. Waiting room was comfortable and clean More

by bevkintz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche, Eric Montanez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Kind friendly service with a smile! Joe Rizza Ford is an accommodating facility that meets all my expectations. U feel like family when you are there. The service always goes above and More

by SKLUEVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Lee Richardson
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Super Great!!!! Brought my Ford Edge in for a 20,000 mile inspection and brake boosters. The service was done in a timely manner as I waited for it in their super cle More

by Lori S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Superior service as well as customer service This dealership and service providers deliver superior customer service as well as continually informing customers as to the status of work being perf More

by TEWCSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers, Eduardo Rodriguez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Great service Always polite and professional at Rizza Ford. Ike is really a great guy to work with. I always bring my car back to them, even for an oil change. More

by CAROLMANNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Exceeded Expectations The service providers were extremely knowledgeable, courteous and professional in their contacts with me. They didn’t rest until issues were completel More

by CLO1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

nothing but trust I have been going to this store for over 20 years. I trust their salesman as well as their service people. They never mislead me. More

by DCLASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Good. but you forgot my carwas I got an oil change and A/C charge. That was done. However, I also had a coupon for a free birthday car wash, but you didn't wash my fine Blusion. More

by POKEYRUNNER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Scott is Fantastic I have been buying cars from Rizza Buick and for the last 6+ yrs Rizza Ford. During all this time I have dealt with Lee Richardson and and Scott in Se More

by bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Very good Friendl staff.The work was done in a reasonable time.The work performed was done completely to my satisfaction.I was quite satisfied and would bring m More

by RPY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Rawan Altaher - raltaher@rizzacars.com

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