Joe Rizza Ford Lincoln - Service Center

Oil change/tire rotation I took my car in for an oil change/ tire rotation. I can’t make an appointment so I had to wait 2 hours. I have a recall and the parts will be ava I took my car in for an oil change/ tire rotation. I can’t make an appointment so I had to wait 2 hours. I have a recall and the parts will be available in 4th quarter. I will bring my car in for that but will do regular maintenance elsewhere. Joanne Rowe More

It was very professional and fast I went there for a oil change and 5000 maintenance.They checked me in and took of the whole process in a matter of about 1hour.The service experience I went there for a oil change and 5000 maintenance.They checked me in and took of the whole process in a matter of about 1hour.The service experience I have had has all been great. More

Great Service Questions answered, kind polite people. Understood my time was valuable. Kept my up to date with the status of my service needs. Didnt push unnecessa Questions answered, kind polite people. Understood my time was valuable. Kept my up to date with the status of my service needs. Didnt push unnecessary repairs on me. More

Very pleasant The service agent acted in a professional manner. The time it took to achieve my service was well within limits. The shuttle service was great to be a The service agent acted in a professional manner. The time it took to achieve my service was well within limits. The shuttle service was great to be able to take me home. You’ll get all of my service calls thank you More

Fantastic I dealt with Eduardo multiple times in the service department who does an outstanding job. Would recommend anyone to go to Joe Rizza ford for all you I dealt with Eduardo multiple times in the service department who does an outstanding job. Would recommend anyone to go to Joe Rizza ford for all your service needs More

Body Shop Excellence Rizza body shop is the definition of professional. Bob, manager, is extremely knowledgeable and an all-around nice man. His people skills are excelle Rizza body shop is the definition of professional. Bob, manager, is extremely knowledgeable and an all-around nice man. His people skills are excellent. From estimate to work completion he kept me fully informed of the vehicle's status. I was impressed by the shop's efficiency and quality of work. More

Had navigation repair work Joe Rizza is a wonderful person to deal with! The service department; can use a little more acknowledgment of a wrongful navigation that was in my 20 Joe Rizza is a wonderful person to deal with! The service department; can use a little more acknowledgment of a wrongful navigation that was in my 2017 mkc. & it took 2 Times in the service department to get it right More

Transmission issues Greeted with welcoming attitude. Assessed issue thoroughly with multiple experts. Reassured me there was not a repairable situation. Advised me to mo Greeted with welcoming attitude. Assessed issue thoroughly with multiple experts. Reassured me there was not a repairable situation. Advised me to monitor and notify service if issue arises again More

Professional service Always received 5 star service from experienced service personnel and service technicians. Serviced my vehicle as needed never asking or trying to ups Always received 5 star service from experienced service personnel and service technicians. Serviced my vehicle as needed never asking or trying to upsell not needed services. More

a great job. Took me without an appointment and did a great job. They even washed my car and vacuumed the inside so it was returned to me in great shape. Took me without an appointment and did a great job. They even washed my car and vacuumed the inside so it was returned to me in great shape. More