Joe Rizza Ford Lincoln - Service Center

Happy customer Outstanding sales and service. Ike you are the BEST. I would recommend the dealership and the vehicle to anyone looking to perchase or repair their ve Outstanding sales and service. Ike you are the BEST. I would recommend the dealership and the vehicle to anyone looking to perchase or repair their vehicle. More

Ike was a pleasure to work with Ike went above and beyond to help me with my air bag recall. He kept in contact and got me a rental car sooner than later. Scheduled the service and Ike went above and beyond to help me with my air bag recall. He kept in contact and got me a rental car sooner than later. Scheduled the service and called me as soon as the car was done. Took me at my scheduled appointment. More

Service & oil change Went in to check brakes and receive an oil change.service worker found the proble with the brakes before it turned into something much larger that wou Went in to check brakes and receive an oil change.service worker found the proble with the brakes before it turned into something much larger that would have been at great cost. More

Warranty issue My exhaust now has a leak after warranty work was done everything else was done on time and I was satisfied with the final results My exhaust now has a leak after warranty work was done everything else was done on time and I was satisfied with the final results More

Service/Oil change & Filters RIZZA’s SERVICE AND STAFF ALWAYS SEEM TO GO ABOVE AND TO MAKE CUSTOMERS(me) FEEL COMFORTABLE & WELCOME. I’VE PURCHASED FROM OTHER DEALERSHIPS, BUT RE RIZZA’s SERVICE AND STAFF ALWAYS SEEM TO GO ABOVE AND TO MAKE CUSTOMERS(me) FEEL COMFORTABLE & WELCOME. I’VE PURCHASED FROM OTHER DEALERSHIPS, BUT RETURN TO RIZZA FOR SERVICE More

Awesome customer service The concierge service is a wonderful feature and a Car loner you can't beat it. I would recommend Joe Rizza service department to all my friends and f The concierge service is a wonderful feature and a Car loner you can't beat it. I would recommend Joe Rizza service department to all my friends and family. More

Over 2 1/2 hour wait for oil change Terrible customer service car was done sitting out side no one notified me then no one could find paperwork everyone went to lunch while I was waitin Terrible customer service car was done sitting out side no one notified me then no one could find paperwork everyone went to lunch while I was waiting More

Recall Took my car in so that a recall could be performed along with other quick issues under warranty and an oil change. Could lecdays later checked the inv Took my car in so that a recall could be performed along with other quick issues under warranty and an oil change. Could lecdays later checked the invoice and realized the recall was never performed. Called JRFord and they said it had not been done AND there 2 recalls. Now I have to take another day from work to get it done. More

Service done quickly It is always a pleasure to visit Rizza Ford / Lincoln as they take excellent care of our car and while we are waiting we get a chance to look at othe It is always a pleasure to visit Rizza Ford / Lincoln as they take excellent care of our car and while we are waiting we get a chance to look at other models on the floor. More

Excellent service! My first time as a Lincoln owner and as a customer at Joe Rizza Lincoln in Orland Park They’re concierge service for my oil change is wonderful! My first time as a Lincoln owner and as a customer at Joe Rizza Lincoln in Orland Park They’re concierge service for my oil change is wonderful! More