Joe Rizza Ford Lincoln - Service Center

Great customer service I was very pleased with the service and especially how efficiently my recalls were handled. I would not hesitate to recommend Joe Rizza ford fam I was very pleased with the service and especially how efficiently my recalls were handled. I would not hesitate to recommend Joe Rizza ford family friends More

Oil Change I have my daughter getting married in 2 weeks and work full time. My car indicated I needed an oil change. On the same day my iPhone stopped working. I have my daughter getting married in 2 weeks and work full time. My car indicated I needed an oil change. On the same day my iPhone stopped working. In all of this craziness the one thing that went right was my oil change service. They dropped off the courtesy car at my place of business and due to a broken phone I didn’t know that they were trying to return my car to me. I drove to them and the oil change was done and my car washed. I love love love the service department and the staff at Joe Rizza. More

Repeat Customer My experience was a pleasant one. I was given a ride home and was texted when my car was ready. The last visit was a recall so it was at no charge. My experience was a pleasant one. I was given a ride home and was texted when my car was ready. The last visit was a recall so it was at no charge. More

Recall and regular maintenance I was able to drop my truck off at 7am, get a ride home from the dealership and it was done in the afternoon. I thought it would take longer to compl I was able to drop my truck off at 7am, get a ride home from the dealership and it was done in the afternoon. I thought it would take longer to complete all the work, but they got r done. More

Great service Ed took care of our employee discount and rebate for tires great service very pleased called me when my care was ready and washed it Thank you Ed took care of our employee discount and rebate for tires great service very pleased called me when my care was ready and washed it Thank you More

Excellent! Ike was my service professional and provided excellent, friendly customer service. He advised me on services needed for my vehicle with reasonable pri Ike was my service professional and provided excellent, friendly customer service. He advised me on services needed for my vehicle with reasonable prices. I am very pleased with the quality of service I received, and will recommend family and friends to: Joe Rizza Ford Of Orland Park. More

Oil Change No appointment for an oil change on my 2015 Mustang. Almost immediate write up and finished time of less than an hour..Quick friendly service. ! No appointment for an oil change on my 2015 Mustang. Almost immediate write up and finished time of less than an hour..Quick friendly service. ! More

Flawless We are regulars at Rizza. Always great service and the job done right! That’s why I have been a patron for nearly 40 years! We are regulars at Rizza. Always great service and the job done right! That’s why I have been a patron for nearly 40 years! More

Outstanding! Great service for my first time. Took advantage of service rewards. I am very happy with the services provided and my car was cleaned too. Great service for my first time. Took advantage of service rewards. I am very happy with the services provided and my car was cleaned too. More

Fine but Door panel on my driver said backseat was not put on. I was in a hurry to pick up my son and I almost late to pick him up waiting to get it put pack o Door panel on my driver said backseat was not put on. I was in a hurry to pick up my son and I almost late to pick him up waiting to get it put pack on. Thank you to the service writer (can't remember his name sorry) for stepping up and putting it back on for me. It already took a long time for it to be pulled up for me then to see that. Normally I would have no issues with this and waiting but that day I had to in and out quickly. More