Joe Rizza Ford Lincoln - Service Center

Service and sales Pete was very helpful and knowledgeable with functions and features of the Ford Explorer I recently purchased. Ike and Lauren was very professional a Pete was very helpful and knowledgeable with functions and features of the Ford Explorer I recently purchased. Ike and Lauren was very professional and clear on what service was needed at the time of visit. More

Quick, easy, painless My Service advisor was straight to the point, was able to get my car serviced and back to me all in the same day! The Technician and Advisor did a ful My Service advisor was straight to the point, was able to get my car serviced and back to me all in the same day! The Technician and Advisor did a full check over on my Fusion and told me of what I should looking forward yo upon my next visit. Super people and very friendly. More

Excellent Was treated with courtesy car was done as promised would recommend this service center to friends and family and will be back or more service to the s Was treated with courtesy car was done as promised would recommend this service center to friends and family and will be back or more service to the service center More

Excellent and courtesy service Joe Rizza Ford is the best service department I’ve ever worked with in owning Fords for the past 10 years, they get you in and out and sometimes save Joe Rizza Ford is the best service department I’ve ever worked with in owning Fords for the past 10 years, they get you in and out and sometimes save you a little money too. More

Rude service Didnt fill up my windowwasher fluid and scott and Edwardo gms were rude saying not to service other customers if there not regulars. Ignored text mess Didnt fill up my windowwasher fluid and scott and Edwardo gms were rude saying not to service other customers if there not regulars. Ignored text message when asking how progress was coming along. Asked the service clerk at the desk she said talk to Your representative face to face, he saw me and walked away. Will not come back here. Told me a full day and have to see part availability when over the phone i was told instock and half a day. Waited three hours after asking i was ready within 20 minutes. More

Terrible. Lack of respect for customers time Will never return here. Shame because I have bought 2 $50k trucks here. Service department makes you feel like you are bothering them to do warranty w Will never return here. Shame because I have bought 2 $50k trucks here. Service department makes you feel like you are bothering them to do warranty work that they are getting paid from Ford to do More

The works Attendant that checked me in was unprofessional. Told him to let them top up my fluids and the coolant was not added. Told him I had a coupon but can’ Attendant that checked me in was unprofessional. Told him to let them top up my fluids and the coolant was not added. Told him I had a coupon but can’t find it and he said I still have to physically hand it in to get the discount More

Fast Service and very courteous Ike was very courteous I would come back again. Service was fast and I will bring back all my cars here. Thanks for all your help Ike was very courteous I would come back again. Service was fast and I will bring back all my cars here. Thanks for all your help More

Great service Eduardo was very professional he kept me informed if my cars problem and what needed to be done he gave me my options told me the cost and how long Eduardo was very professional he kept me informed if my cars problem and what needed to be done he gave me my options told me the cost and how long it would take. More

Service Excellent service by Lauren, she was very professional. During the busy time, Scott forgot about putting my car in the work que, after waiting for a Excellent service by Lauren, she was very professional. During the busy time, Scott forgot about putting my car in the work que, after waiting for about 2 hours I asked Lauren the status of my oil change. Lauren could not find my status and discovered my car was not in the work que for service. Lauren then took care of making sure I was next for service. Scott did apologize for the mishap. More