Joe Rizza Ford Lincoln - Service Center

Cooling Fan will not stop running My cooling radiator fan started to run on its own and would not shutdown while driving for service. While waiting for the service advisor it finally My cooling radiator fan started to run on its own and would not shutdown while driving for service. While waiting for the service advisor it finally stopped. End result they could not duplicate the problem. Scott and the Tech though that the cooling vain on the radiator may have frozen closed. They did find a small oil leak from the oil pan that they had a bulletin on. so they replaced the seal. Scott kept me informed every step of the way. More

Very fast and courteous and knowledgeable gave me a loaner when I needed it fresh coffee and pastries never had a complete experience like this thank you and knowledgeable gave me a loaner when I needed it fresh coffee and pastries never had a complete experience like this thank you More

Awsome I always have great experiances with joe rizza.Excellent service department. Everyone there is very friendly and helpful. i would recommend going to j I always have great experiances with joe rizza.Excellent service department. Everyone there is very friendly and helpful. i would recommend going to joe rizza for service !!!!! More

Excellent service and treated with courtesy and respect, gave me a run down of where I stand with each aspect of my truck. I know what I need now and what I’ll need in and treated with courtesy and respect, gave me a run down of where I stand with each aspect of my truck. I know what I need now and what I’ll need in the near future More

The "Works" out in about 50 minutes, great. Wish they would bring back the complimentary car wash, instead of the coupon for off site wash. Listen to the voice of your returning customers, plea Wish they would bring back the complimentary car wash, instead of the coupon for off site wash. Listen to the voice of your returning customers, please. More

Glad that it's finally done! Though I waited nearly 2 years, not necessarily the fault of the dealership, to get my airbag replaced I'm elated that it's done. While I was there I Though I waited nearly 2 years, not necessarily the fault of the dealership, to get my airbag replaced I'm elated that it's done. While I was there I had my oil changed. Lauren is a very courteous and easy to communicate with Service Consultant, I hold her to high regard. I'm a senior and what I do miss is the donuts that you use to have on Wednesday's and hope that you will soon start bringing them back? Thank you! Mr. Michael Davenport More

Mkx2018-5000 miles Have had car in 3 times same thing, now car has exhaust leak after they took apart and repaired, also ride of car is bad and they can not tell -it is Have had car in 3 times same thing, now car has exhaust leak after they took apart and repaired, also ride of car is bad and they can not tell -it is a shame buy a 53,000.00 car and rides worse then a truck what a shame,also every loaner I have had rides much better and they are same year and same tires????? This has only 5000 miles and engine light was on 7 times, also???took dealer 3 times to fix and 2 weeks in shop? Hopefully they fixed this time More

Rizza lincoln Excellent experience and tremendous service I highly recommend this dealer My sales man Luke was wonderful and I would definitely go back because Excellent experience and tremendous service I highly recommend this dealer My sales man Luke was wonderful and I would definitely go back because of Luke More

Scott Sciaky is the best. He takes good care of my car need Scott Sciaky is the greatest. He takes good care of Joe Rizzas costumers. Always a pleasure. When Scott is unavailable. The other service advisors are Scott Sciaky is the greatest. He takes good care of Joe Rizzas costumers. Always a pleasure. When Scott is unavailable. The other service advisors are also helpful and friendly More

Oil Change The service was great. Lauren was very attentive and friendly. She had my car done within a few hours. I did like that they gave my a cert. to have m The service was great. Lauren was very attentive and friendly. She had my car done within a few hours. I did like that they gave my a cert. to have my car washed. More