Joe Rizza Ford Lincoln - Service Center

Service Scott was very helpful with helping me with my car this was the third time it was in there for check engine soon light and my car would stop at a red Scott was very helpful with helping me with my car this was the third time it was in there for check engine soon light and my car would stop at a red light and I had to put it in park and turn off then on More

Service department Scott the service writer processed my paperwork and gave a good estimate of completion time. He also explained the extra work recommended and the pri Scott the service writer processed my paperwork and gave a good estimate of completion time. He also explained the extra work recommended and the price. Good overall experience. More

Great and efficient The service department too very good car of 2013 Ford F-150. I arrived on a Saturday morning with no appointment and was out in a very short time. Tha The service department too very good car of 2013 Ford F-150. I arrived on a Saturday morning with no appointment and was out in a very short time. Thanks More

Fantastic Ike helped me with a problem since Dec. Ike Mohammed, Client Service Manager, is an EXCELLENT Client Service Manager..... IKE IS "MR. CUSTOMER SERVICE"!!!. Initially I had a problem with Ike Mohammed, Client Service Manager, is an EXCELLENT Client Service Manager..... IKE IS "MR. CUSTOMER SERVICE"!!!. Initially I had a problem with a tire, and then a wheel, and he handled both issues in a VERY TIMELY CUSTOMER-FRIENDLY MANNER, He listened to my issues, made several calls on to my extended warranty company to help solve my problem. He also returns your phone calls!! I cannot say enough good things about Ike. Thank you Ike!! More

Unhappy When I picked up my vehicle after it was fixed no one explained anything. Never received free car wash like they said they gave me When I picked up my vehicle after it was fixed no one explained anything. Never received free car wash like they said they gave me More

Very dishonest Brought car in with flat tire. Just bought tires for there a month ago and was told tire could not be fixed without even checking with a tech. Try to Brought car in with flat tire. Just bought tires for there a month ago and was told tire could not be fixed without even checking with a tech. Try to sell me another new tire. I took it down the street to discount tires they patched it and sent me on my way! Then ask about light on lift gate and was told that’s not covered under your warranty you have to buy another assembly and that’s real expensive never even told me how much it was just assumed I wouldn’t buy it! Real have had bad experiences with this service department and will not be buying another car from there!!! More

Unhappy My door was locked when my car arrived. They were able to gain entry. They discovered I was given the wrong key at time purchased. ? My door was locked when my car arrived. They were able to gain entry. They discovered I was given the wrong key at time purchased. ? More

FAB Battery Was treated very nicely to insure my batteries were replaced. Scott expidted my visit and helped me to make my doctor’s appointment on time. Very prof Was treated very nicely to insure my batteries were replaced. Scott expidted my visit and helped me to make my doctor’s appointment on time. Very professional!! More

Bob the manager of the body shop great customer service Dealing with the body shop is a great mind easing experience, wouldn't have anyone else service my vehicle when these situations arise. Thanks Bob. Dealing with the body shop is a great mind easing experience, wouldn't have anyone else service my vehicle when these situations arise. Thanks Bob. More

Tire replacement I got flat tire running in to a pothole. The old tire was inspected. I got new tire within 24 hours. The service was well delivered. I got flat tire running in to a pothole. The old tire was inspected. I got new tire within 24 hours. The service was well delivered. More