Joe Rizza Ford Lincoln - Service Center
Orland Park, IL

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center
Great service The service technician was helpful, friendly and very knowledgeable. Provided detailed explanation of issue, resolution and timing for completion. Qua The service technician was helpful, friendly and very knowledgeable. Provided detailed explanation of issue, resolution and timing for completion. Quality service. I would recommend technician. More
Happy Customer? I went in for an oil change and I also was told that I needed all new Lug nuts. I agreed to purchase them. After thinking about it I should have wait I went in for an oil change and I also was told that I needed all new Lug nuts. I agreed to purchase them. After thinking about it I should have waited. The car is only about 2 years old and shouldn’t have that problem so soon. I also should have asked for the old one back. Felt like a possible scam. But live and learn. More
Awesome Service Ed was awesome handling our service. Ed was on top of everything from dealing with warranty company, to keeping me updated. No disrespect to Joe Rizza Ed was awesome handling our service. Ed was on top of everything from dealing with warranty company, to keeping me updated. No disrespect to Joe Rizza but when I bring my suv back it’s only because Ed took care of my family and I. Thank You very much Ed, and Joe Rizza for top notch service at which is hard to find these days. More
Great service!!! On time !! Made appt for me special due to my dialysis schedule!! Same service lady as before and got car in/out in promised time !! Tire pressure light had gone Made appt for me special due to my dialysis schedule!! Same service lady as before and got car in/out in promised time !! Tire pressure light had gone on and they corrected and checked all tires !!! More
Works Came into the dealership for the works oil change service. Service was great just wish that the wash would have been running. The reason I came to thi Came into the dealership for the works oil change service. Service was great just wish that the wash would have been running. The reason I came to this dealership was for the free wash with service but it was not in operation. More
Shelly’s review Great service experience always. Quick and efficient. I’ve been a customer since 1999 for both purchase and service. I’ll never go anywhere else. Great service experience always. Quick and efficient. I’ve been a customer since 1999 for both purchase and service. I’ll never go anywhere else. More
my visit I had a coupon Ford sent me for the works and a front end Alignment check for $39.99 I was charged $49.95 instead. However $10.00 was taken off which I had a coupon Ford sent me for the works and a front end Alignment check for $39.99 I was charged $49.95 instead. However $10.00 was taken off which still did not match the coupon price. There was no indication that an Alignment was done. They recommended Tires, and Transmission Fluid to be changed for $139.00, no price on the tires I didn't feel i needed them now.. I declined. In the past they have always washed the outside of the car this time they did not. On the good side they completed the work within a couple of hours. I have had better service from this Ford dealer perhaps it was an off day More
CONTENTIAL GREAT SERVICE FROM THE PEOPLE I MENTIONED THEY INFORMED ME ON WHAT WAS BEING DONE. I AM LOOKINF FOWARD TO THE NEXT TIME I CALL RIZZA FOR SERVICE GREAT SERVICE FROM THE PEOPLE I MENTIONED THEY INFORMED ME ON WHAT WAS BEING DONE. I AM LOOKINF FOWARD TO THE NEXT TIME I CALL RIZZA FOR SERVICE More
Five star service Friendly. Take time for explanations. Treat you as though you were the only person there and do not rush through any procedure explanation. The wait Friendly. Take time for explanations. Treat you as though you were the only person there and do not rush through any procedure explanation. The waiting room is nice and it is clean. More
Eric is the BEST Warranty engine repairs. Took three weeks. Then had to bring it back for oil leaking from under engine/trans. ERIC HELPED ME THROUGH THE DIFFICULT T Warranty engine repairs. Took three weeks. Then had to bring it back for oil leaking from under engine/trans. ERIC HELPED ME THROUGH THE DIFFICULT TIME, LIKE I WAS HIS BROTHER. Thank you Eric. More