Joe Rizza Ford Lincoln - Service Center

Recall Adaptive Steering Ok my appointment was at 7:00am on Monday and I didn't get helped out for at least 15 minutes when I got there .They had service advisors just walking Ok my appointment was at 7:00am on Monday and I didn't get helped out for at least 15 minutes when I got there .They had service advisors just walking around and I don't know what's up with your employee Eduardo service advisor but he was giving dirty and mean looks didn't even walk over to even help and I thought wow this is service for you...To me hi shouldn't even been in customer service especially where he's at ...I had Ike help me out which was blah almost like he didn't care ....service has fallen to pieces lately .... More

very good the service I thought was good overall, but the price that I had to pay ,even with my warranty, I thought was rather high!. thank you the service I thought was good overall, but the price that I had to pay ,even with my warranty, I thought was rather high!. thank you More

Phenomenal experience. Eduardo was phenomenal. i walked into the service center without a reservation and Eduardo quickly evaluated the issue with my car and he made the de Eduardo was phenomenal. i walked into the service center without a reservation and Eduardo quickly evaluated the issue with my car and he made the decision to keep my car to quickly fix the issue. My car was fixed and washed all within two hours! More

Break Job Great service and the wait wasn't too bad for a Saturday I always get good service and reasonable prices. I switched from another dealer to this one a Great service and the wait wasn't too bad for a Saturday I always get good service and reasonable prices. I switched from another dealer to this one about 3 years ago now and I love it. More

Great service and care! Lauren welcomes me and took care of my tire issue on my MKC. I love my car and I discovered the injury to my tire late in the day. After reassuring m Lauren welcomes me and took care of my tire issue on my MKC. I love my car and I discovered the injury to my tire late in the day. After reassuring me it was safe to drive on, Lauren ordered the new tire and made an appointment for it to be replaced the next day at noon. Everything went smoothly. ON TOP OF THAT, I didn’t just get a car wash. The people in the service depot did a wonderful job cleaning up my car. I am so grateful and impressed. Thank you so much. More

Good from start to finish. Scott S. was great explaining everything.What else needs to be said. I was ably assisted by Scott . The dealer also drove me home and picked me up lat Scott S. was great explaining everything.What else needs to be said. I was ably assisted by Scott . The dealer also drove me home and picked me up later. More

"oil change" Scott was great, had not made an appointment and was in and out very quickly. Dealership is close to work so will I will be back soon. Scott was great, had not made an appointment and was in and out very quickly. Dealership is close to work so will I will be back soon. More

Excellent Great service. Scott makes it a pleasent experience. Employees are all friendly and helpful. Comfortable waiting room and great coffee. I came in to Great service. Scott makes it a pleasent experience. Employees are all friendly and helpful. Comfortable waiting room and great coffee. I came in too late to enjoy the donuts. More

Vechile Service Eric Montanez Extremely Professional and Courteous... Gets everything needed and done on My 2015 F150... Goes over and beyond to make sure that Servic Eric Montanez Extremely Professional and Courteous... Gets everything needed and done on My 2015 F150... Goes over and beyond to make sure that Services Are done Correctly and Timely. Once Again... Thank You, Greatly Appreciated More

Service is AWESOME! Went for overdue routine maintenance. The team identified what was needed, and predicted the cost almost to the penny. My vehicle serviced quickly a Went for overdue routine maintenance. The team identified what was needed, and predicted the cost almost to the penny. My vehicle serviced quickly and delivered as promised. More