Joe Rizza Ford Lincoln - Service Center

Had great service. I always do Had great service. I always have great service. Thank you for the great loaner. Service was done in a timely manner. All the employees were so nice Had great service. I always have great service. Thank you for the great loaner. Service was done in a timely manner. All the employees were so nice More

Very very good . Scott was professional,timely in keeping me informed and knowledgeable in solving my trunk closing issue. I will continue to use him as my service . Scott was professional,timely in keeping me informed and knowledgeable in solving my trunk closing issue. I will continue to use him as my service advisor. More

F150 service Tom was a great representative for the Joe Rizza service team. Very personable and professional. He said he just started working there not too long ag Tom was a great representative for the Joe Rizza service team. Very personable and professional. He said he just started working there not too long ago but seemed like a veteran. He did a grea job and my truck was completed within the time promised. Nice job. More

Warranty issue I will continue to use joe rizza Lincoln in Orland Park for any auto nerds that I have. Their staff and service department is 5/5 every time. Eduardo I will continue to use joe rizza Lincoln in Orland Park for any auto nerds that I have. Their staff and service department is 5/5 every time. Eduardo is the absolute best. Always goes above and beyond. Amazing asset to your staff. More

All 101 Thomas was very considerate, he diagnosed my problem and told me what a new battery would cost installed and the service was excellent. I have been c Thomas was very considerate, he diagnosed my problem and told me what a new battery would cost installed and the service was excellent. I have been coming to Joe Rizza for about 40 years and I’ve always gotten an exceptional service. More

Regularly Scheduled Maintenance Bought my Escape NEW here in 2011 and its the only place I've ever brought it in for regular maintenance. Professional , courteous and a good value t Bought my Escape NEW here in 2011 and its the only place I've ever brought it in for regular maintenance. Professional , courteous and a good value too!! More

Great service from my service advisor. I have been coming to Rizza Lincoln for approximately 5 years. I had service on both of my Lincoln’s on Friday, 5/17/19 and was immediately greeted b I have been coming to Rizza Lincoln for approximately 5 years. I had service on both of my Lincoln’s on Friday, 5/17/19 and was immediately greeted by Eduardo Rodriguez. He was very professional and was a pleasure to talk to. He went above and beyond in having the various issues I had resolved. I have not always had such a pleasant service appointment, as a matter of fact, the service Mr. Rodriguez provided was probably the best I have had at Rizza. More

Satisfied Work was completed but I had to put the car back in for repair because of hurdles placed in the way by Ford. Per the information given to me by my ser Work was completed but I had to put the car back in for repair because of hurdles placed in the way by Ford. Per the information given to me by my service person. More

edwardo Made sure everything went smoothly Everything went so smoothly. Had to get new key fobs made for my Lincoln and made sure I had gotten a beautiful Lincoln from enterprise Everything went so smoothly. Had to get new key fobs made for my Lincoln and made sure I had gotten a beautiful Lincoln from enterprise More

Huge disappointment The power steering that was recalled in July of last year went out in 10 months. I drove 12306 miles so it wasn't covered under warranty. According to The power steering that was recalled in July of last year went out in 10 months. I drove 12306 miles so it wasn't covered under warranty. According to have it fixed with them I had to purchase tires, brakes, and an alignment there. I was told my tires caused the malfunction, and that if I didn't do all the work with them then the product wouldn't be warrantied. I will not be returning ever. More