Joe Rizza Ford Lincoln - Service Center

Very bad They are cheaters, they liars, they charged me $125 for the wrong diagnosis, for small thing they wanted me to change the whole engine, I changed the They are cheaters, they liars, they charged me $125 for the wrong diagnosis, for small thing they wanted me to change the whole engine, I changed the spark plugs, and cleans the engine myself and the truck came back like new, And I will never buy Ford anymore. More

Quick efficient I am very pleased with the service. My service representative Lauren was of great help. More work is needed on my vehicle and I shall return soon. Tha I am very pleased with the service. My service representative Lauren was of great help. More work is needed on my vehicle and I shall return soon. Thank you More

Great service I needed an oil change and a few other minor check ups. I was treated so politely don’t professionally. The service was done in no time. I needed an oil change and a few other minor check ups. I was treated so politely don’t professionally. The service was done in no time. More

Car service Service was very good but the information console was not set back to the original settings. This is a small item but it is a nuisance to have to look Service was very good but the information console was not set back to the original settings. This is a small item but it is a nuisance to have to look up in the book as to how to reset the information. I did not notice the problem until after I had left the service center. More

2014 Focus Service I have been a long time customer and have used Rizza service exclusively for all my vehicles because they are good, fair, and honest. They always fix I have been a long time customer and have used Rizza service exclusively for all my vehicles because they are good, fair, and honest. They always fix my cars correctly the first time. More

Service review Always a pleasure to have my Edge serviced at Rizza. Before any work is started, they perform an inspection of all essential items- tires, brakes, ba Always a pleasure to have my Edge serviced at Rizza. Before any work is started, they perform an inspection of all essential items- tires, brakes, batteries, etc- in addition for the reason you brought your vehicle in in the first place. You get a cost estimate up front as well as time to complete service. They also will offer a ride home if needed. At the end you get a status of all the essential items. Never any upselling!!! More

Service was great and my service adviser was very patient, and always smiling. The problem took over a week to resolve due to needed okay from Ford. But the was great and my service adviser was very patient, and always smiling. The problem took over a week to resolve due to needed okay from Ford. But the end result I am a satisfied custk.customer. Thanks! More

Recall and The works service Eric the service write was very informative and answered all my questions. He made sure my vehicle was done in a fashionable time. He is an asset to R Eric the service write was very informative and answered all my questions. He made sure my vehicle was done in a fashionable time. He is an asset to Rizza Ford service department. More

No return phone calls Had car in and all problems were not found called service Eric and said I would pick up car and dealer sent to my house before I could pick up.Also ca Had car in and all problems were not found called service Eric and said I would pick up car and dealer sent to my house before I could pick up.Also called Lincoln and told them about the mkx that was told by dealer that the ride is the cause of big wheels and tires and Lincoln said dealer denied saying that? Just like I said last time warranty is nice but only as good as service! More

Never repair any of the complaints Bought 2018 mkx and it was new 8 months ago have had back to shop for many rattles and bad interior parts that look bad like cheap-pay over 50,000 for Bought 2018 mkx and it was new 8 months ago have had back to shop for many rattles and bad interior parts that look bad like cheap-pay over 50,000 for a car and the service is never right.Also the service person says they will call and never does,also the car has 21 in wheels and tires on it and rides like junk and when talking to dealer they say call Lincoln. Car has 7000 miles on it and it is unreal that you have to turn radio up not to hear all the noises in cab. Would never recommend a Lincoln to anyone from this dealer.service is the name of the car and with out that all the warranty can not help you.Also the engine is ticking and never did and they say that is normal and I do not know but I sure do not want a gasoline auto that sounds like a diesel ! Just amazing all problems are unfounded? More